Vice President of Customer Service

ConfidentialLos Angeles, CA
406d$160,000 - $254,000

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About The Position

The Vice President of Customer Service will provide executive leadership and strategic direction for the organization's customer service and call center operations. This role is responsible for developing and overseeing the implementation of customer service and call center policies and strategies to ensure exceptional customer satisfaction across all touchpoints. The Vice President will work closely with senior leadership to align customer service strategies with broader business objectives, drive innovation, and improve service delivery.

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