Vice President of Corporate Operations

Brookfield Asset Management•Cleveland, OH

1d•Hybrid

About The Position

The Vice President, Corporate Operations provides strategic and operational leadership across core financial and business operations for the organization’s multifamily portfolio. This role drives centralization, efficiency, standardization, and performance through process optimization, platform health improvements, and compliance excellence and leads the organization's strategic initiatives innovation center. Serving as a key operational leader, the VP partners cross-functionally to lead the execution of strategic initiatives that accelerate our move to a shared service, centralized operating model while attending to improved resident experience.

Requirements

Undergraduate (Bachelor) Degree in Business Administration, Finance, Accounting, Real Estate or related field required
10+ Years of Leadership experience in corporate operations, financial management, and process optimization across large, multi-site portfolios required
5-7 Years of Senior management oversight of financial operations, systems administration (Yardi or equivalent ERP), and compliance functions required
3-4 Years of Direct management of teams and leaders within corporate or shared service environments required

Nice To Haves

MBA or equivalent advanced degree strongly preferred
3-4 Years of Leading cross-functional change initiatives and process improvement programs preferred
3-4 Years of Experience in multifamily real estate, property management, or related operational roles preferred
10+ Years of relative work experience could offset the minimum educational requirements

Responsibilities

Strategic Initiatives and Shared Services Optimization
Oversees optimization of Shared Services functions, including Application Administration and Prospect Success, Renewals, Screening, Fraud and Verification, Bad Debt Life Cycle, and Lease Integrity and Compliance.
Drives our strategic initiatives innovation program, incorporating new areas of improvement and ensuring successful transition from conception to pilot to portfolio scaling.
Analyzes performance data and market trends to inform continuous process and policy refinement.
Core Financial Operations Leadership
Directs all financial and operational processes related to Move-Out, Security Deposit Interest, Resident Refunds, Deposit Accounting, and AP/AR audit management.
Oversees the integrity and timeliness of property financial transactions and reporting processes in coordination with Accounting, Property Operations, and Compliance teams.
Leads initiatives to enhance accuracy, consistency, and scalability across operational financial workflows.
Establishes performance metrics, process documentation, and internal controls to ensure adherence to company standards and regulatory requirements.
Operations Health and Platform Optimization
Serves as the business owner for the Yardi platform, ensuring alignment with operational needs and continuous improvement of system functionality.
Leads enterprise-wide change management initiatives, driving adoption of best practices and technologies that enhance data integrity and reporting.
Collaborates with IT, Accounting, and Operations leaders to streamline business processes and optimize system configuration.
Evaluates platform performance and user engagement to ensure tools effectively support property-level and corporate decision-making.
Portfolio Operations Compliance
Oversees compliance processes related to Leasing Week, Month-End close activities, and audit and control functions.
Ensures policies and procedures meet operational and financial compliance standards across all properties.
Champions a culture of accountability, transparency, and continuous improvement across the portfolio.
Leadership and Team Development
Manages and develops a high-performing team, fostering a culture of accountability, collaboration, and professional growth.
Establishes clear performance objectives and provides ongoing coaching, feedback, and career development opportunities.
Ensures team engagement, succession planning, and alignment with broader corporate goals and values.