Vice President, Liability Operational Strategy

CorVel Career Site•Lawrenceville, GA

1d•Hybrid

About The Position

The Vice President, Liability Operational Strategy is empowered to enhance CorVel’s market presence in the administration of liability claims and the overall strategic goals and vision of the company. This role requires a high level of industry knowledge and relationships with insurance carriers, brokers, loss-sensitive insureds and self-insured entities. Reporting to the Chief Claims Officer, this position will closely collaborate with Product, Operational, and Sales leadership to ensure a cohesive vision and experience is delivered to CorVel customers. This role will have direct oversight and responsibility for the operational needs, staffing and P&L performance of CorVel’s Liability Claim Hubs along with identifying, facilitating and participating in essential strategic projects in support of CorVel’s liability offerings and directly participating in sales presentations/RFP responses and the development of opportunities to support the company’s overall growth. This is a hybrid opportunity.

Requirements

Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management
Effective quantitative, analytical and interpretive skills
Excellent leadership skills, with a demonstrated ability to motivate others and obtain results through teamwork
Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment
Ability to travel overnight and attend meetings up to 50%
Ability to remain poised in demanding situations and communicate diplomatically via various communication channels
Ability to identify priorities, execute and multitask in a dynamic, fast-paced environment
Computer proficiency and technical aptitude with the ability to utilize common computer applications; strong proficiency in Microsoft Office Suite is required
Strong interpersonal, time management, project management, and organizational skills, with demonstrated ability to provide superior service to internal and external stakeholders
Ability to maintain a high level of tact and professionalism
Knowledge of the entire claims administration procedures
Bachelor’s Degree with course concentration in Business Administration, or related field; or 10+ years of equivalent combination of education and experience in a complex insurance, or third party claim organization with significant sales and public speaking expertise
Must have significant liability industry experience and in-depth understanding of the TPA marketplace
Excellent written and verbal communication; Speaking as a thought leader at industry events, conferences and employer-hosted events

Responsibilities

With Product, Operations and Sales, establishes a short- and long-term strategy for CorVel’s liability services
Functions as a market recognized liability thought leader, who presents regularly at conferences and industry events
Position shares responsibility for meeting and exceeding profit and revenue goals annually
Enhances CorVel’s industry verticals and practice leaders
Participates in Marketing and Sales presentations of prospective clients and cross selling efforts of existing customers
Collaborates in the enhancements of corporate objectives, policies, procedures, and practices in compliance with CorVel’s Corporate and Quality Standards
Partners with CorVel Operational Leadership to develop/maintain financial analysis practices for operational budgeting and staffing
Supports national claims leadership in all aspects of strategy development, alignment and implementation
Collaborates with support functions (IT, HR, Legal, Finance) to develop comprehensive solutions, tools and processes for the liability claims operation
Provides consistent technical claims training and guidance to claims teams
Market facing leader responsible for hub office(s)’ carrier compliance, department of insurance compliance, licensing, and responses to client performance concerns
Leads the execution and financial performance of CorVel’s Liability Hubs
Arranges and/or facilitates training of claims teams, as appropriate
Advises, mentors, and counsels management team, as necessary
Performs additional duties, as assigned