Vice President, Learning and Development

Peregrine Hospitality • Denver, CO

3d • $180,000 - $200,000

About The Position

As a Vice President of Learning & Development, you would be responsible for directing and administering the training and professional development function in Peregrine’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Oversee and administer all training and professional development functions to include, but not limited to, creating and/or developing course content, facilitating and/or conducting training sessions/workshops, planning and implementing corporate and hotel training initiatives, conducting needs assessments, measuring training effectiveness and ensuring on-the-job application of service, leadership, specialty and department-specific training initiatives. Plan and conduct meetings with department managers, property trainers and team members to review performance trends, to develop appropriate action plans and to provide appropriate recognition. Monitor all departmental training programs and assist departmental trainers in conducting pre-shift audits, executing job skills checklists, and utilizing brand service toolkit training. Track, input, maintain and audit all individual team member training records to ensure full compliance with established corporate standards. Develop an annual training calendar and compile periodic reports (i.e. monthly, quarterly, etc.) of training activity. Human Resources general tasks Team Relations

Requirements

• BA/BS (or equivalent) in instructional design, human resources, or related field required.
• 7+ years of instructional design and development experience.
• Significant design and development experience and demonstrated ability in applying adult learning theory and iterative instructional design methodologies.
• Able to prioritize and execute tasks in a high-pressure environment; experience operating in a matrix environment.
• Excellent written and oral communication skills.
• Program and project management expertise.
• Experience with developing Brand Service training / Management & Leadership Development.

Nice To Haves

• Design and development experience for hospitality or service related organization.
• Experience in publishing and testing in a learning management system.
• Proven experience in development of multiple learning modalities, i.e., mobile, online.
• Project management certification.

Responsibilities

• Oversee and administer all training and professional development functions to include, but not limited to, creating and/or developing course content, facilitating and/or conducting training sessions/workshops, planning and implementing corporate and hotel training initiatives, conducting needs assessments, measuring training effectiveness and ensuring on-the-job application of service, leadership, specialty and department-specific training initiatives.
• Plan and conduct meetings with department managers, property trainers and team members to review performance trends, to develop appropriate action plans and to provide appropriate recognition.
• Monitor all departmental training programs and assist departmental trainers in conducting pre-shift audits, executing job skills checklists, and utilizing brand service toolkit training.
• Track, input, maintain and audit all individual team member training records to ensure full compliance with established corporate standards.
• Develop an annual training calendar and compile periodic reports (i.e. monthly, quarterly, etc.) of training activity.
• Scope the learning and development needs for the brands or leadership/management to identify the resources, learning objectives, output milestones, budget, and timeline for each project.
• Determine whether to build, buy or curate content to meet the needs of the client.
• Strong experience building learning items from analysis, design and storyboard, development, project input and client presentation.
• Firsthand development responsibilities for complex, highly visible projects that require senior learning leadership direction and support.
• Clearly and concisely present ideas to clients on learning item design.
• Package multiple items to create curriculum, as appropriate.
• Build and test items in learning management system as part of the deployment activities.
• Coordinates and implements work and projects for instructional designers and/or external vendors
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Sets and tracks goal progress for self and others.
• Monitors the work of others to ensure it is completed on time and meets expectations.
• Provides direction and assistance to other organizational units’ policies and procedures, and efficient control and utilization of resources.
• Will perform additional duties as requested by Management.

Benefits

• a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level