Vice President Intensive Behavioral Health Services

The Centers • Cleveland, OH

1d

About The Position

Vice President of Intensive Services Join Us in Healing, Teaching, and Inspiring At The Centers, we believe in the power of whole person-centered care to transform lives. For over 30 years, we've been dedicated to helping individuals and families reach their full potential through comprehensive, integrated health, and wellness services. Our mission-driven work creates healthier, more prosperous communities—and we're looking for a strategic leader to help us expand that impact. The Opportunity We're seeking an exceptional Vice President of Intensive Services to lead our specialized behavioral health programs serving individuals with complex mental health needs. This is more than a leadership role—it's an opportunity to shape the future of integrated care for our most vulnerable community members. In this position, you'll provide strategic and operational leadership for our high-intensity clinical programs, including: Assertive Community Treatment (ACT) FIRST (First Episode Psychosis) / STARS (Specialized Treatment, Advocacy, and Recovery Services) Permanent Supported Housing You'll work alongside passionate, multidisciplinary teams committed to delivering evidence-based, trauma-informed care that makes a measurable difference in people's lives.

Requirements

• Education: Master's degree in social work, counseling, nursing, psychology, or related field
• Licensure: Independent clinical license (LISW-S or LPCC-S) required
• Experience: 5+ years in nonprofit healthcare or behavioral health settings with progressive responsibility
• 3+ years leading and developing interdisciplinary clinical teams
• Proven track record with high-fidelity evidence-based practices (Integrated Dual Diagnosis Treatment (IDDT), Assertive Community Treatment (ACT), Motivational Interviewing (MI), Trauma-Informed Care (TIC), First Episode Early Intervention for Psychosis, Housing First, etc.)
• Demonstrated success in quality improvement, program development, and achieving measurable clinical outcomes
• Clinical Excellence: Strong understanding of integrated behavioral health, psychiatry, and primary care delivery
• Financial Acumen: Experience developing and managing budgets, interpreting financial reports
• Communication: Exceptional written and verbal skills; ability to engage diverse stakeholders with clarity and impact
• Analytical Thinking: Data-driven problem-solver who turns insights into action
• Collaboration: Proven ability to work effectively in matrixed organizations with internal and external partners
• Change Leadership: Experience leading teams through transformation with empathy and clarity
• Technical Proficiency: Comfortable with HRIS, data analytics, and productivity tools

Responsibilities

• Lead with Vision
• Direct the strategic implementation of evidence-based practices across intensive services programs
• Establish quality protocols, metrics, and dashboards that drive excellence in integrated behavioral health and primary care
• Identify innovative service delivery models and build partnerships that expand access to care
• Champion data-driven decision-making to continuously improve client/patient outcomes
• Drive Operational Excellence
• Oversee multidisciplinary teams delivering high-fidelity evidence-based practices (Integrated Dual Diagnosis Treatment (IDDT), Assertive Community Treatment (ACT), Motivational Interviewing (MI), Trauma-Informed Care (TIC), First Episode Early Intervention for Psychosis, Housing First, etc.)
• Ensure seamless integration of behavioral health, psychiatry, and primary care
• Manage operational, financial, quality, and regulatory compliance across the department
• Develop budgets, business plans, and resource strategies that support program sustainability and growth
• Develop People & Culture
• Build and mentor high-performing, culturally diverse interdisciplinary teams
• Create an inclusive environment where staff feel valued, supported, and empowered to innovate
• Partner with HR on recruitment, retention, and professional development strategies
• Foster a culture of psychological safety, continuous learning, and clinical excellence
• Collaborate Across Systems
• Partner with senior leadership to align intensive services with organizational strategic goals
• Work with clinical operations teams to ensure smooth care transitions and coordination
• Cultivate external partnerships with healthcare providers, community organizations, and regulatory bodies
• Stay current on healthcare trends and emerging models in integrated behavioral health

Benefits

• Competitive compensation package commensurate with experience
• Comprehensive benefits including health, dental, vision, and retirement plans
• Professional development opportunities including conferences, training, and continuing education
• Work-life balance with flexible scheduling options
• Meaningful work where you'll see the direct impact of your leadership on clients, families, and community
• Collaborative culture built on respect, innovation, and shared purpose

What This Job Offers

• Job Type: Full-time
• Career Level: Executive