[US-DC] Vice President, ICQA Global

HelloFresh • Goodyear, AZ

13d

About The Position

The Vice President of Inventory Control and Quality Assurance (FSQA), Global, is a senior leadership role responsible for the comprehensive oversight of our ICQA programs. This role will build and lead a team to create near-perfect inventory control accuracy and tight process control, eliminating "gray zones," and ensuring that if a recall or containment is needed, we can execute with surgical precision. The scope includes our ready-to-eat (RTE) operations across multiple national sites, requiring multi-site ownership. The ideal candidate must possess extensive experience in inventory control and quality assurance within a food manufacturing business, proven strong leadership capabilities, and deep expertise in inventory control and quality management systems.
You will...
Build, lead, and mentor high-performing global inventory control and quality teams, manage relationships with National, Regional, and Municipal regulatory agencies, industry organizations, and key stakeholders.
Develop and implement comprehensive inventory control and quality strategies aligned with Company objectives while driving quality, cost, and delivery to grow capabilities of each site.
Manage cross-functional teams to ensure integration of quality and safety standards throughout all operationsDrive and maintain near-perfect inventory accuracy (≥ 99%+) through disciplined, daily cycle counting.
Ensure the ERP system matches physical reality at all times, tracking and eliminating root causes for any discrepancies.
Implement and oversee real-time visibility tools (RFID, barcode scanning, integrated WMS/ERP) to provide instant, trusted data on lot/serial traceability, quarantine status, and inbound dock schedules.
Create programs to ensure every inventory shift is recorded in real-time.
Standardize receiving procedures, putaway rules, and staging controls to eliminate "mystery pallets" and warehouse graveyards.
Maintain physical warehouse excellence, ensuring clean aisles, labeled locations, and logical flow from receiving to shipping with strict FIFO/FEFO enforcement.
Conduct risk assessments and implement appropriate control measures
Speak "CFO fluently" by tracking inventory turns, days on hand by category, and carrying costs, ensuring write-offs are rare and well-explained.
Partner with Finance to ensure operations data is the single source of truth for working capital optimization.
Lead a disciplined, data-driven Sales, Inventory, and Operations Planning (SIOP) process to ensure inventory is planned intentionally rather than reacting to sales surprises.
Aggressively manage slow-moving and dead stock (SLOB), reviewing aging reports monthly and performing root cause analysis on excess buys.
Reduce variability at the source by integrating Vendor Scorecards and Advance Shipping Notices (ASN) while measuring On-Time In-Full (OTIF) performance.
Manage rigorous quality assurance protocols, including controlled quarantine processes and minute-level lot traceability for regulated industry compliance.
Foster a culture of accountability across the organization
Collaborate with production, logistics, product and many other departments
Champion implementation of new technologies and digital solutions for quality management
Optimize process initiatives to improve efficiency while maintaining safety standards
Oversee documentation control and record-keeping systems
Establish key performance indicators and reporting mechanisms
Instill a customer-focused mindset committed to delivering the highest quality product

Requirements

• Bachelor’s Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
• 15+ years of experience in Inventory Control, Quality, Supply Chain, or Food Manufacturing
• Well-versed in quality systems, inventory control programs, HACCP, GFSI, GMPs
• Experience leading multifunctional teams, managing organizational change and strong people development skills
• Enforces metrics to drive efficiency, measure performance, and reduce costs. Demonstrated ability to be both a strong strategic thinker and a hands-on, tactical leader.
• Superior analytical skills and operational modeling capabilities
• Demonstrated ability and hunger to deliver impact
• Ability to internationally travel up to 60% of the time

Responsibilities

• Build, lead, and mentor high-performing global inventory control and quality teams, manage relationships with National, Regional, and Municipal regulatory agencies, industry organizations, and key stakeholders.
• Develop and implement comprehensive inventory control and quality strategies aligned with Company objectives while driving quality, cost, and delivery to grow capabilities of each site.
• Manage cross-functional teams to ensure integration of quality and safety standards throughout all operationsDrive and maintain near-perfect inventory accuracy (≥ 99%+) through disciplined, daily cycle counting.
• Ensure the ERP system matches physical reality at all times, tracking and eliminating root causes for any discrepancies.
• Implement and oversee real-time visibility tools (RFID, barcode scanning, integrated WMS/ERP) to provide instant, trusted data on lot/serial traceability, quarantine status, and inbound dock schedules.
• Create programs to ensure every inventory shift is recorded in real-time.
• Standardize receiving procedures, putaway rules, and staging controls to eliminate "mystery pallets" and warehouse graveyards.
• Maintain physical warehouse excellence, ensuring clean aisles, labeled locations, and logical flow from receiving to shipping with strict FIFO/FEFO enforcement.
• Conduct risk assessments and implement appropriate control measures
• Speak "CFO fluently" by tracking inventory turns, days on hand by category, and carrying costs, ensuring write-offs are rare and well-explained.
• Partner with Finance to ensure operations data is the single source of truth for working capital optimization.
• Lead a disciplined, data-driven Sales, Inventory, and Operations Planning (SIOP) process to ensure inventory is planned intentionally rather than reacting to sales surprises.
• Aggressively manage slow-moving and dead stock (SLOB), reviewing aging reports monthly and performing root cause analysis on excess buys.
• Reduce variability at the source by integrating Vendor Scorecards and Advance Shipping Notices (ASN) while measuring On-Time In-Full (OTIF) performance.
• Manage rigorous quality assurance protocols, including controlled quarantine processes and minute-level lot traceability for regulated industry compliance.
• Foster a culture of accountability across the organization
• Collaborate with production, logistics, product and many other departments
• Champion implementation of new technologies and digital solutions for quality management
• Optimize process initiatives to improve efficiency while maintaining safety standards
• Oversee documentation control and record-keeping systems
• Establish key performance indicators and reporting mechanisms
• Instill a customer-focused mindset committed to delivering the highest quality product

Benefits

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
• This position is also eligible for the HelloFresh equity plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive