Vice President, HPC & AI Solutions Services Delivery

Hewlett Packard EnterpriseNew York, NY
14dRemote

About The Position

Hewlett Packard Enterprise, the industry leader in Supercomputing, is seeking a VP, Head of Global HPC & AI Services. In this critical role, you’ll lead and scale a 500‑person global engineering and services organization that supports industry‑leading HPC and AI infrastructure. You’ll be responsible for handoff from installation to maintenance, escalation management, high‑end solution scoping and pricing, and services delivery for large scale deployments. This role can be based anywhere in the United States with a preference at a HPE facility. We will consider Europe for the right person.

Requirements

  • 15+ years of technical services leadership with proven experience managing large, global engineering/service organizations (200–500+ people).
  • Strong background in systems/services delivery; HPC experience is highly preferred.
  • Demonstrated success in enterprise services pricing/solution scoping for large, complex deals (Exascale /10,000+ GPU scale preferred).
  • Skilled at executive client engagement, escalation management and cross‑functional alignment.
  • Track record of disciplined operational execution, process design, and continuous improvement.
  • Comfortable with ~30% travel; US‑based preferred but global candidates considered.
  • Excellent communication, stakeholder management and people‑leadership skills.

Responsibilities

  • Lead a global team across Americas, EMEA, and APAC (manager‑of‑managers) and unify multiple service organizations into a single operating model.
  • Own global service strategy, pricing architecture, offer portfolio and delivery for large‑scale HPC/AI programs including resident engineering and onsite support.
  • Drive services revenue growth and attach rates through expanded offerings, industry partnerships, and go‑to‑market alignment.
  • Act as senior technical executive for customer engagements and escalations; provide calm, technically credible presence in high‑stakes situations.
  • Lead transformation initiatives to integrate AI into service operations, improve operational discipline, and scale delivery processes.
  • Collaborate closely with HPE services, product management, sales and engineering teams to enable customer wins and seamless handoffs.
  • Oversee staffing, resource planning, and operational performance to ensure consistent, high‑quality customer outcomes.

Benefits

  • Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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