Vice President, Heart Center

Children's Healthcare of Atlanta•Atlanta, GA

21d

About The Position

The Vice President partners with the Heart Center Co-Chiefs to develop and implement the strategic plan for the Heart Center. The Vice President provides clinical and administrative operational and financial leadership across the Heart Center. The Vice President is accountable for the daily execution of inpatient and outpatient hospital-based clinical activities that ensure the highest level of clinical care service for patients and their families.

Requirements

At least five years of experience as an executive or senior leader of business and clinical operations in a complex healthcare organization, driving all aspects of the center.
Experience building and maintaining partnerships between clinical and non-clinical stakeholders.
Experience developing a strategic clinical care plan, and the ability to implement the plan within the Center.
Experience optimizing operational efficiency and throughput across the healthcare system.
Demonstrated experience with actively benchmarking with peer leaders and national organizations, translating leading practices and trends into actionable strategies that elevate performance, innovation, and competitiveness.
Experience in cardiovascular market analysis (volumes, referral patterns, payor mix, competitive landscape) to drive growth and access strategies.
Bachelor’s degree in nursing, business, health administration, industrial engineering, or related health care field is required.
Ability to evaluate and prioritize capital investments (technology, facilities, programs) based on ROI, clinical impact, and strategic value.
Skilled in building and tracking service-line dashboards, KPIs, and scorecards to monitor performance and guide decision making.
Strong financial acumen, including service line P&L management, budgeting, forecasting, and margin improvement for cardiovascular programs.
Leadership presence and ability to lead change.
Ability to connect with patients, employees, and physicians at all levels.
Ability to build and maintain partnerships between clinical and non-clinical stakeholders.
Ability to align Center strategy and performance with system strategy and targets.
Must have outstanding business and financial acumen.
Demonstrated ability to provide outstanding care while adhering to established financial parameters.
Outstanding analytical ability is required.
Able to act quickly, yet thoroughly, determine needs, cost/benefits, risks, and mitigations when presented with an issue or system generated solution.
Ability to actively listen, adapt, solve problems, motivate, prioritize, organize, act with sensitivity, demonstrate positive behavior, time management, communications, strong values, and negotiation skills.
Ability to operate effectively in a fast-paced environment with high expectations to produce results.
Ability to drive highly complex, cross-organizational initiatives through the influencing of and negotiation with stakeholders who at times may hold competing points of view.
Ability to develop trusted relationships with senior clinical and non-clinical leaders, understand their strategies and objectives, and devise effective and efficient ways to implement supply chain solutions that align to and support those objectives.
Excellent executive level written and verbal communication skills.
Exhibits passion for patient care, service, and engagement of staff and physicians/providers.
Demonstrates poise and self-control, establishes credibility, and instills a sense of trust and confidence in others.
Demonstrates political acumen and the necessary skills to orchestrate, optimize, and constructively balance the interests of diverse stakeholders.
Embodies a management style that seeks to share information and welcomes input into the decision-making process.
Delegates effectively and demonstrates the ability to accomplish things through mobilizing the team, both enabling others to act with purpose and holding them accountable.
Mentors and develops people to motivate and inspire others to be team players and drive accountability as well as being supportive and open with staff.

Nice To Haves

Experience working in a pediatric academic healthcare environment is preferred.
Prior experience leading a cardiac service line or cardiology practice operations is preferred.
Master’s degree in health administration or business administration is preferred.

Responsibilities

Develop and implement a five-year rolling strategy and plans for the Heart Center focused on clinical care, finance, planning, implementation and evaluation of new programs, services, quality initiatives, and facilities.
Deliver an integrated research and fellowship teaching plan for the Heart Center in concert with the Chief Academic Officer, and Co-Chiefs of the Heart Center.
Drive national recognition for the Heart Center to achieve top 10 ranking in USNWR, with a plan to aim for top five ranking and achieve other national metrics as outlined in the strategic plan.
Deliver ongoing local programmatic excellence and efficient operations while ensuring outstanding performance of processes, advancement of strategic goals and rigorous program evaluation.
Ensure strategic plans are executed to drive meeting current and new market needs.
Expand external presence and relationships to garner new opportunities and learnings.
Oversee the administrative, professional, clinical, financial, research, and educational activities of the Heart Center.
Develop monthly, quarterly, and annual reporting systems demonstrating Heart Center performance, regularly evaluates program components, and measures successes that can be effectively communicated to leadership, the board, donors, and other constituents. Includes noting specific metrics for success, such as patient experience scores (e.g., NRC), financial performance targets (e.g., contribution margin or ROI on new programs), and clinical efficiency metrics (e.g., length of stay or inpatient days).
Assess tradeoffs for new requests within the Heart Center budgets inclusive of current performance against goals.
Ensure the Heart Center research plan meets established direction and is within financial guardrails.
Monitor “protected time” of physicians to maximize productivity and balance needs of fulfilling deliverables per PLRC agreements.
Direct the overall clinical management of the Heart Center by developing, implementing, and maintaining clinical programs identified in strategic and business plans, integrating, and coordinating care delivery throughout the Center, and assessing the feasibility of new programs, products, and services to advance the Center’s work in alignment with System approved strategy.
Partner with Children’s Cardiology physicians and management team for strategic alignment and collaboration.
Collaborate with Co-Chiefs, Heart Center to ensure strategic and operational alignment within Center and System.
Prioritize and allocate resources within the Heart Center while optimizing processes, workflows, and resources.
Deliver on Operate with Excellence plan, encompassing people (recruitment, retention, engagement, development), the patient experience, quality and patient safety, patient access (clinics and hospital-based), and financial categories.
Drive the Center’s growth, innovation, and transformation initiatives per approved strategic plan in partnership with Co-Chiefs.
Lead all administrative, operational, and business functions of the Center, including clinical, research, and teaching domains.
Partner with IT on developing and maintaining three-to-five-year plan for technology needs of the Center.
Manage all relationships across the Heart Center, including referring physicians, patients/families, donors, and staff and providers.
Recruit and coach Heart Center leaders and staff.
Prioritize Case for Support activities and in partnership with Children’s Foundation liaison delivers on fundraising goals.
Serve as a key contact point for operational issues related to the Heart Center.
Supervise administrative directors and manage workforce strategies, including staffing levels, training, and employee engagement.