Vice President, Head of User Experience (UX)

Workiva-posted 4 months ago

$270,000 - $351,000/Yr

Full-time • Executive

Bozeman, MT

1,001-5,000 employees

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Workiva delivers the world’s leading AI platform for mission-critical work in the Office of the CFO and beyond. Finance, sustainability and GRC teams at more than 6,000 organizations (e.g. Google, T-Mobile, NY Life, Amgen, Slack) rely on Workiva as the collaboration platform for their most important work. People all over the world use our connected, AI-platform to simplify their most complex challenges at enterprise scale. The Vice President, Head of User Experience is a leader of leaders who is experienced in managing global design teams to produce world-class applications. The VP of UX will lead a 50+ team of designers, researchers, and content designers who work in partnership with product and technology teams. At Workiva, UX is centralized and supports all our products. Thus, UX is responsible for ensuring a consistent, coherent experience that delights all our customers. The VP of UX sets the strategic vision and goals for the UX Directors and Managers, translating business context and goals into a UX action plan.

Translate company strategy into operational goals and metrics for the team that serve to align and motivate employee performance.
Align with other teams and departments to analyze, monitor, forecast, and prioritize initiatives in accordance with organizational priorities and strategic plan.
Scale team processes to foster operational excellence in the craft of UX including the use of leading AI-tools.
Build a strong, sustainable organization with high levels of employee engagement by attracting and developing exceptional talent and rewarding high performance of teams and individuals.
Provide leaders with coaching on their design leadership and decision-making, people management, and communication skills.
Give feedback in a constructive and effective way.
Provide developmental opportunities, including leadership development, to enhance their skills, motivation, and performance.
Establish and maintain relationships and effectively communicate with customers, business unit leaders and senior management to raise visibility of UX and ensure collaboration with appropriate key stakeholders.
Work with design leaders on a strategy to establish guidelines, principles, and standards to ensure design alignment across teams for a consistent user experience.
Work with the Research Director to establish a comprehensive research strategy, including an evaluation of methodologies and processes for ensuring that insights are usable and communicated to impact design decisions.
Ensure alignment in approach and effective communication across product teams.

15+ years of progressive relevant experience in user experience, with strong case studies demonstrating measurable impacts, preferably in B2B software development or other related technology areas.
At least 10 years of leadership experience in design management.
A B.A. or B.S. degree in human-computer interaction, psychology, computer science or software engineering preferred.
Demonstrated ability to conceive and articulate a compelling vision, supported by effective strategy and execution.
Deep understanding of user-centered design principles, frameworks and methodologies, and experience applying them to real-world problems rooted in user insights and feedback throughout the product lifecycle.
Demonstrates a solid understanding of user experience principles and B2B research methodologies.
Building and scaling design organizations beyond 50+ individuals.
Strong communication, presentation, and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels.
Experience working in an Agile development environment.
Strong analytical skills, with the ability to use collected data and analytics to inform design decisions.
Experience with a wide range of design and prototyping tools, such as Sketch, Figma, InVision, and Adobe Creative Suite.
Ability to effectively recruit, retain, and nurture a culture of excellence, depth and healthy team relationships.
Strong customer orientation, ability to dive deep, and strong problem-solving skills.

Advanced degrees such as MA, PhD, or MBA are desirable but not required.

Salary range in the US: $270,000.00 - $351,000.00
A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
401(k) match and comprehensive employee benefits package

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