Vice President, Head of GOS Technology Sales

Cushman & Wakefield • Chicago, IL

76d • $212,500 - $250,000

About The Position

The Head of GOS Technology Sales will champion Cushman & Wakefield's industry-leading technology solutions globally, helping clients unlock value at scale. This visionary role is at the forefront of technology elevating workplace and occupier experience, actively expanding C&W's tech influence in the market. The leader will define and execute a comprehensive customer success strategy aligned to company goals, encompassing aspects of the post-sales customer journey across implementation, success management, and support. Key success factors include client win and retention ratio, strategic market positioning, and innovation-driven growth.

Requirements

• Bachelor's degree level or equivalent qualification in business, technology, or related field.
• 10+ years of experience in technology sales leadership, preferably within commercial real estate or enterprise SaaS environments.
• Proven expertise in emerging technologies including artificial intelligence, machine learning, and data analytics as applied to real estate solutions.
• Deep understanding of the current real estate technology market, including platforms for workplace experience, smart buildings, and portfolio optimization.
• 5+ years as a people leader with a demonstrable history of building and inspiring high-performing sales teams.
• Proven track record of operationalizing Sales.
• Experience developing and executing go-to-market strategies, pricing models, sales enablement and product packaging for technology solutions.
• Strong communication skills and executive presence with the ability to influence senior stakeholders and clients.

Nice To Haves

• Client-centric approach and demeanor.
• Strong negotiation and closing skills.
• Strong organizational skills and ability to set and manage priorities.
• Analytical and numeracy skills with CRE commercial awareness.
• Team player with strong collaboration skills and diplomacy.
• Ability to motivate people and prioritize for others under stringent project timescales.
• Self-starter with ability to articulate ideas to both technical and non-technical audiences.
• Strategic mindset with clear communication and simplicity.
• Conflict resolution experience.

Responsibilities

• Craft and execute go-to-market strategies and refine account coverage models for optimal performance, measured by revenue retention and growth.
• Champion C&W's technology solutions globally, translating capabilities into business, operational, and process benefits for clients.
• Develop and refine pricing models and product bundles to maximize market competitiveness and profitability, including ownership of pricing strategy and commercial approvals.
• Establish structured feedback mechanisms to serve as the voice of the client to Product and Innovation teams, informing product enhancements and new features.
• Lead client-facing engagements, serving as a thought leader by sharing insights at industry conferences, contributing to publications, and maintaining visibility in the corporate real estate tech community.
• Partner cross-functionally to bring the voice of the customer to operational departments including Product, Operations, Solution Design, and Finance.
• Support new business strategy and development by leveraging technology solutions to drive innovation, efficiency, and measurable results.
• Represent the company at industry events and conferences, promoting C&W's technology leadership.
• Ensure integration and application of emerging technologies to enhance client outcomes and drive innovation.
• Analyze market dynamics to ensure successful partner coverage supporting Customer Experience, Sales, and Solution Team initiatives.
• Act as a constructive change agent, challenging conventional approaches and promoting forward-thinking solutions across the organization.
• Leverage data and analytics to generate actionable insights that inform sales strategy and client engagement.
• Drive sales enablement initiatives for both account leaders and sales teams, equipping them with tools, training, and content to maximize performance.
• Develop and continuously improve sales playbooks, toolkits, and training to enable up-skilling for both technology sales and business teams to ensure they are equipped with compelling content and product knowledge.
• Own sales technology and analytics tools (e.g., CRM systems, pipeline dashboards) to drive a data-driven sales culture.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life insurance
• Disability insurance
• Paid and unpaid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Real Estate
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees