Vice President, Global Dining Platform Engineering

American Express•New York, NY

7h•$219,000 - $338,250•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About American Express Global Dining American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners, restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design. At Amex, our culture is built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. As part of Team Amex, you’ll experience this powerful backing through our inclusive culture, leadership principles, and comprehensive support for your well-being and growth. How will you make an impact in this role? As VP, Dining Platform Engineering, you will lead the shared platform organization powering Resy, Tock, and Rooam. This includes core services, cloud infrastructure, DevOps, SRE, developer platforms, data foundations, and enterprise integrations. You will define and execute the platform strategy that enables product velocity, global scale, reliability, and security across the Dining ecosystem. Reporting into CTO of Global Dining, you will serve as the accountable executive for platform stability, modernization, and architectural coherence across a multi-product portfolio. This is a hands-on technical leadership role. You will operate at the architecture level, serve as a technical authority in critical design and architecture reviews, guide modernization efforts, and elevate engineering standards across distributed systems operating at scale.

Requirements

15+ years of experience in engineering, including 8+ years in senior technology leadership roles
Proven experience scaling distributed systems serving high-volume consumer or transactional ecosystems
Deep expertise in cloud-native architecture, distributed systems, and platform engineering, with strong hands-on experience in multi-cloud, Kubernetes, microservices, event-driven systems, and modern data platforms
Proven track record leading platform modernization initiatives, including integrating diverse and legacy technology stacks into unified architectures, while embedding DevOps, observability, reliability, and security best practices at scale
Experience leading organizations operating across multiple programming languages and technology stacks (e.g., JVM-based services, Python, modern front-end frameworks), with the ability to guide architectural consistency across heterogeneous systems
Demonstrated ability to attract, develop, and retain senior engineering leaders while fostering a high-trust, collaborative environment that enables teams to operate at peak effectiveness
Excellent communication skills with the ability to influence executives and technical teams alike
Bachelor’s degree in Computer Science or related field; advanced degree preferred

Responsibilities

Build and lead high-performing platform engineering, infrastructure, and SRE teams
Develop senior technical leaders and create a culture of operational excellence and accountability
Drive clarity in decision-making across a complex, multi-stakeholder environment
Lead and mentor Staff Engineers and senior technical individual contributors, to uphold architectural rigor and technical excellence across the platform
Define and evolve the unified platform architecture spanning shared services, APIs, identity, payments integrations, and partner ecosystems
Lead modernization of legacy systems into cloud-native, event-driven, service-oriented architectures
Partner with Data Engineering to align on data governance, shared schemas, and platform capabilities that enable secure, scalable, and trusted data access across the ecosystem.
Partner with Product and Design to translate vision into scalable technical roadmaps
Enable rapid experimentation, A/B testing, and data-driven feature iteration
Balance speed and innovation with platform consistency, long-term maintainability and tech debt minimization
Own cloud infrastructure strategy (multi-cloud), including cost optimization, scalability, and resilience
Lead DevOps and CI/CD transformation to accelerate safe, repeatable software delivery
Build and scale world-class SRE practices, including SLAs/SLOs, incident management, observability, and disaster recovery
Ensure platforms meet enterprise-grade security, regulatory, and compliance requirements
Partner closely with Amex enterprise architecture and information security teams to align with corporate standards while preserving speed
Invest in internal platform capabilities that improve developer experience, reduce cognitive load, and increase engineering throughput
Standardize tooling, telemetry, and performance measurement across services

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities