ESSENTIAL DUTIES AND RESPONSIBILTIES Proven ability to develop strong relationships on a global level (i.e. Executive, HR, Recruitment and Finance); Strong management skills over fund team operations, ensuring the work quality and overall client satisfaction is high; Assist in business development and marketing efforts including conferences, marketing calls and marketing meetings; Oversight in company-wide technical training initiatives and a demonstrated ability fund accounting concepts at a high-level required; Partner with Business Development on additional work for existing contracts or on new pricing contracts and proactively provide suggestions on client pricing when applicable; Advise on high-level fund accounting concepts (i.e., complex waterfall structures); Perform high-level client check-ins to ensure high client satisfaction; Provide guidance and advisory on high-level employee relations issues, staffing, performance management, etc., partnering with Human Resources; Ability to multi-task between different tasks and internal demands throughout the day; Responsible for identifying and implementing “Best Practices” across the operations team; Act as subject matter experts on prospective client calls, partnering with our Business Development Team; Drive implementation of new policies, procedures, technology and overall initiatives; Responsibility for oversight of internally developed budget model, including capacity and gross profit; and Provide supervision, guidance and coaching to the Senior Management and teams as needed. PROBLEM RESOLUTION AND ADMINISTRATION Ability to multi-task between different tasks and internal demands throughout the day; Continually updates job knowledge by participating in educational opportunities; internal company and team trainings; maintains personal networks; participates in professional development opportunities and; Demonstrate mastery of technical skillset including use of Excel and other software utilized by the Fund Team; Demonstrate mastery of subject matter when advising Senior Management or clients on questions or concerns; Demonstrated ability to handle more complicated employee relations issues pertaining to compensation, performance management, attrition, retention, etc.; Ability to address more complicated client issues or concerns; Consistent resource for Senior Management with regard to technical questions or questions pertaining to team processes and procedures (i.e., “Best Practices”); Provide daily leadership across operational teams and the overall organization. Additional duties as assigned by the Executive Team. KNOWLEDGE AND SKILLS Advanced knowledge of accounting principles, methods, procedures, internal controls with the ability to exercise good judgement in selecting and interpreting information; Excellent client service skills with an aptitude to understand the clients’ business and maintain strong client relationships; Dedication and motivation to achieve high standards of client service and professional in the performance of duties; Preferred experience with budgeting, allocations, capacity and gross profit files; Demonstrated networking ability with potential and/or current clients; Ability to train and retain Senior Management and oversee several teams with various client profiles; Ability to organize and prioritize work, assisting in the coordination of the work of other team members as needed; Advanced computer and technical skills, including the use of MS Office Suite and other financial systems; Ability to effectively provide team members and others with information, training and assistance as needed; Ability to understand and carry out moderately complex accounting procedures and analysis; preparation of work papers; general knowledge of financial reporting; Demonstrate sound research, interpretive and problem-solving abilities.
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Job Type
Full-time
Career Level
Executive
Number of Employees
1,001-5,000 employees