Vice President, Donor Outreach & Collections

Impact Life•Urbana, IL

12d

About The Position

As a member of the Leadership Team, the Vice President, Donor Outreach & Collections is responsible for the leadership and performance of the Donor Outreach and Collections Division, ensuring consistent and adequate recruitment and retention of blood donors to drive efficient blood collections in the mobile and donor center environment across the four-state geography of ImpactLife. The VP will also oversee the Marketing and Public Relations function ensuring collaboration within the division to ensure name recognition and support of donor recruitment efforts. Qualifications include bachelor’s degree with preference given to candidates with a graduate degree. Blood center experience, with oversight of donor recruitment or donor collections, or Healthcare Operations leadership experience required. Final candidate must reside within our service territory, working out of one of our major hubs: Davenport, Iowa; Earth City, Missouri; Springfield, Illinois; or Urbana, Illinois. If relocating for this opportunity, our preference would be to relocation to Davenport, Iowa. At ImpactLife we keep our mission, vision, and values at the forefront as we lead our teams. As a leader you will lead, inspire, and mentor with clear communication leading to collaboration within your team and across the organization remaining focused on achieving our tactical goals and fulfilling our strategic initiatives.

Requirements

Minimum of ten (10) years of leadership experience in a blood center with oversight of donor recruitment or donor collections or healthcare operations leadership, required.
Bachelor's degree required.
Demonstrated knowledge of regulations, laws and statutes governing the blood banking and/or the health care industry.
Demonstrated skills in written and verbal communications, effectively communicating to individuals and groups from all segments of the public, and with all employees of the organization.
Pre-employment background check and drug screen are required.

Nice To Haves

Master's degree preferred.
Working experience in both donor recruitment and donor collections, preferred.
Equivalent combination of demonstrated work experience and education may be considered.

Responsibilities

Oversight of direct and indirect team responsible for Donor Outreach ensuring that goals are clearly outlined, progress is tracked and accountability taken for recruitment of donors and annual registrations for key blood components across all collection locations.
Oversight of direct and indirect team responsible for Blood Collections to include both the mobile and donor center locations across the four-state geography ensuring that goals are clearly outlined, progress is tracked and accountability taken for successful collection of blood products in an efficient manner. Focus on employee and donor safety as well as compliance with all applicable federal and state regulatory requirements.
Oversight of direct and indirect team responsible for Marketing and Public Relations ensuring that marketing and public relations activities are well planned and coordinated to achieve name recognition as well as to support various donor recruitment efforts. Goals for digital marketing conversions and return on investment for campaigns are set in advance and actual results compared to goal to identify success and opportunity in the future for improvement. Facilitates and supports execution of internal initiatives using marketing and public relations resources to ensure clear communication, consistent use of brand standards and creative needs are met. Ensures a high level of customer service is achieved for areas where resource oversight is supporting other divisions or departments.
Understand and convey to others the importance of efficiency and effectiveness of the blood donation process – from recruitment to collection as well as ultimate product availability and inventory management. Understands the impact this full workstream has on ImpactLife financial results. Focus on process improvement and redesign. Use data and analytics to drive decision making for process changes to increase efficiency and/or effectiveness of operations. Maintains a growth mindset and coach others to maintain the same. Seeks industry benchmarks and best practices and compares ImpactLife performance for opportunities. Uses judgement to guide the structure and amount of donor recruitment incentives and promotions to ensure registration goals are met and financial investment is managed within budgeted levels.
Leads and fosters a culture of volunteerism and innovation in alignment with ImpactLife’s mission, vision and values. Participates as directed in national industry organizations through board membership, committee membership or other means. Attends industry conferences that allow for leadership development and technical growth and brings back new ideas to consider for implementation within ImpactLife. Models and drives collaboration across the Operations Division and across the organization as a whole. Maintains a full understanding of the organization’s Strategic Plan and how the Donor Outreach and Collections division supports that plan. Participates in the strategic planning process with forwarding thinking ideas as requested.

Benefits

An opportunity to make a difference in your community
Industry leading pay rates
On Demand Pay
An excellent benefit package:
Generous paid time off that begins to accrue on your first day of employment.
Medical, Dental, and Vision insurance plans
Free Life Insurance
401K with employer match
Health Savings Account/Flexible Spending Account
Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
Doctor on Demand
Employee Referral Bonus Program
Tobacco Cessation Reimbursement
Health Club Reimbursements
Employee Savings Programs for discounts on various goods and services