About The Position
About this role BlackRock’s Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin®), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. eFront® is our Private Markets suite of tools purpose built for teams investing in alternatives asset classes. Our diverse private markets client base is made up of external institutional asset managers, pensions, insurance companies, general partners, asset servicers and governments around the world. Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money. Aladdin Client Engagement (ACE) is part of the Aladdin Business focused on maximizing the value of the Aladdin platform through engagement, education and working closely with clients to be their trusted consultant, problem solver, and business partner. Role Overview The role of Value Delivery Private Markets is to be a driving force to evolve our organisation and is responsible for defining, building, and scaling BlackRock’s Private Markets value delivery proposition across Aladdin and eFront platform and data services. This role partners with Aladdin’s largest and most complex Whole Portfolio and Private Markets clients and internal partner teams to deliver an optimized end-to-end client experience, driving measurable value realization, strong commercial outcomes, and proactive churn mitigation. Operating as a senior consulting and advisory leader, the Vice President/Director shapes how ACE engages Private Markets clients postimplementation — moving from delivery execution to strategic advisory, operating model optimization, and renewal led value realization. The role will also work with global leadership to buildout a global Private Markets Value Delivery team across EMEA, AMRS and APAC.
Requirements
- Demonstrable experience in financial services, consulting, fintech, or investment operations
- Deep expertise in Private Markets and the end to end investment lifecycle
- Proven senior client facing experience with executive stakeholders
- Demonstrated ability to build teams and scale global propositions
- Strong commercial judgment and executive communication skills
Nice To Haves
- Experience with Aladdin, eFront, or Private Markets technology platforms
- Exposure to enterprise renewals, commercial negotiations, or growth strategies
- Professional qualifications (CFA, CAIA, FRM, CIMA) a plus
- Experience working with large institutional asset managers, insurers, pensions, or alternative investment firms
Responsibilities
- Global Value Delivery Proposition Define and own the ACE Value Delivery proposition for Private Markets & Whole Portfolio Set standards for client engagement models, value articulation, success metrics, and executive reporting Ensure Value Delivery is scalable, consistent, and tightly aligned to commercial outcomes
- Team Leadership & Capability Build Build, lead, and scale an EMEA Private Markets and Whole Portfolio Value Delivery team Define role profiles, capability expectations, and career paths Coach senior team members to operate as consultants and strategic partners, not delivery executors
- Client Advisory & Value Realization Act as a trusted advisor to senior client stakeholders (CIO, COO, CTO, Heads of Alternatives / Operations) Lead executive level conversations focused on operating model optimization and strategic use of Aladdin and eFront Translate client objectives into clear value hypotheses, delivery roadmaps, and measurable outcomes
- End to End Private Markets Scope Own value delivery across the full Private Markets value chain, including: Pre-investment and capital formation Investment execution and portfolio management Valuation, reporting, and post investment optimization Drive Whole Portfolio integration, connecting Private Markets with Public Markets, Risk, Accounting, and Operations
- Cross‑Functional Leadership & Execution Lead complex, cross‑functional initiatives, coordinating product, implementation, sales, and engineering teams to deliver client outcomes Represent the voice of the client in internal prioritization discussions, ensuring feedback is clearly articulated, tracked, and closed through delivery Partner with ACE Strategic Relationship Management and Sales Leadership on renewals, expansions, and upsell opportunities grounded in demonstrated value realization
- Commercial Accountability & Churn Mitigation Own retention, renewal readiness, and churn risk mitigation for Private Markets clients in scope Partner closely with Sales and Strategic Relationship Management to link Value Delivery to renewals and commercial growth Identify whitespace and growth opportunities grounded in demonstrated value realization
Benefits
- To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
