Vice President, Digital Channels Business Systems Analyst – Transaction Banking

MUFG•Jersey City, NJ

1d•Hybrid

About The Position

Transaction Banking Product and Digital Channels teams are comprised of professional Product Managers, Business Analysts, Technical Support representatives, and Project Managers who develop and support online banking products to serve our customers’ banking needs. This is an position for an ambitious candidate with 5+ years’ Business Analyst experience who is pursuing a career in Transaction Banking Product Management and software development. The candidate will provide daily ownership of business focused tasks while collaborating with internal teams in the delivery of Transaction Banking deposit, online, and mobile products.

Requirements

Candidates should have Transaction Banking experience with the familiarity of online cash management and various host-to-host connectivity protocols including ISO 20022 payments and information reporting standards.
This position requires a degree from a four-year college (e.g., B.A., B.S.) preferably with a science, technology, engineering or math background.
Ability to understand, synthesize, and break down complex system and business requirements.
Must be a creative problem solver who is willing to work hard and learn.
Strong organization and communication skills.
Ability to work independently and perform in a fast-paced environment.
Must work in-person at a MUFG office a minimum of 4 days per week.

Nice To Haves

Advanced degree or MBA are not required but would be advantageous.

Responsibilities

Manages the gathering and documentation of requirement specifications for future global digital banking products and enhancements.
Supports online product deployment, related activities may include user acceptance testing, and production validation (may occur outside of business hours).
Collaborates with technology teams to ensure testing environments are available and staged appropriately with clean data for continuous software development and testing.
Provides support to Product Management team including incident management participation for triage of problem tickets, escalation, and resolution of client impact.
Provides support to Client onboarding and implementation teams including inquiries related to system configuration for customer setup and user maintenance.
Proactively communicates identified system issues and defects as an advocate for outstanding customer experiences.
Actively ensures compliance with the Bank's Business Standards of Conduct and all Patriot Act, CIP, Anti-Money Laundering, Bank Secrecy Act, Information Security and suspicious activity reporting requirements, and other regulatory and compliance policies and procedures.
Successfully completes all requisite corporate and business line compliance training.