Vice President, Design Operations II

The Bank of New York Mellon • New York, NY

99d • $109,000 - $203,000

About The Position

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system, we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We are looking for a VP, Senior Product Design Operations to join the Wealth Services platform within BNY. The candidate will be responsible for the orchestration and optimization of the people, processes, and practices necessary to foster a creative environment for dynamic design in service of our customers across desktop, web-based, and mobile applications. The candidate will leverage their leadership and program management skills to support and help develop best practices for the UX team on how we work together, and how we get work done.

Requirements

• 8+ years of experience in Project Management/Operations role.
• Comfortable in a leadership or team member role (player/coach mentality).
• Experience working in complex, matrixed, global, or multi-national organizations.
• Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals.
• Strong data-driven visual, verbal, and written storytelling skills with ability to bring partners along.
• Track record in using a strategic approach to solve complicated problems and strong collaboration skills in order to bring partners into the process.
• Strong communication skills, articulating the impact and supporting decisions with grace, logic, and data.
• Comfortable working with different levels of leadership in order to define the roadmap and prioritization for key programs and initiatives.

Nice To Haves

• Working knowledge of the financial services industry, security markets, and regulations.
• Education: Bachelor's degree in psychology, user experience, design, human computer interaction, or a related discipline, or equivalent work experience required, advanced degree preferred.

Responsibilities

• Establish the operational foundation, strategy, and direction to ensure the UX teams have what they need to thrive and deliver great work aligned with strategic initiatives.
• Facilitate internal meetings, coordinate with head of design ops on scheduling/HR/team health/budget, identify pain points in internal processes, and implement solutions.
• Foster a collaborative and inclusive culture.
• Coach, mentor, guide, and assign/schedule work across the design studio team in collaboration with design leads, deadlines, and shifting priorities.
• Utilize data to articulate rationale and explain recommendations with authority and openness.
• Advocate for design with partners and leaders at different levels.
• Build trust and proactively partner with UX, Product, Tech, and Business stakeholders to set the stage for the team to achieve exceptional outcomes.

Benefits

• Highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• Access to flexible global resources and tools for your life's journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
• BNY assesses market data to ensure a competitive compensation package for our employees.
• The base salary for this position is expected to be between $109,000 and $203,000 per year at the commencement of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees