Vice President, Connected Commerce Strategy

JPMorgan Chase & Co.•New York, NY

About The Position

The Commerce Enablement organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We’re transforming the payments experiences for millions of our customers and nurturing the growth of digital payments. As a Vice President and Strategy lead in the Commerce Enablement team you’ll partner with talented colleagues to shape business strategy, drive innovation, and support organizational success. Your work will connect you with senior leaders and global partners, ensuring our business remains strong, efficient, and well-positioned for growth. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Requirements

Advanced MS Excel and PowerPoint skills
Strong communication, presentation, and influencing skills – ability to collaborate and build relationships with colleagues at all levels and achieve goals without direct control over resources
6+ years of experience in strategy consulting, corporate strategy, startups (FinTechs), strategic finance, or similar roles
Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
Open, collaborative, team-oriented operating style

Nice To Haves

Experience within the credit card or payments industry is strongly preferred
Familiarity with analyzing P&L dynamics, customer feedback, and behavioral data to guide decision-making and optimize project outcomes

Responsibilities

Define the strategic Payments priorities, serving as an objective thought partner to the senior leaders
Develop and refine individual benefits and overall value propositions for strategic initiatives, ensuring alignment with the overall product strategy
Conduct industry research, competitive analysis, and customer segmentation to inform the direction and prioritization of strategic projects
Prepare and present comprehensive project updates, business reviews, and strategic recommendations to executive leadership and other key stakeholders
Collaborate with teams across LOBs and functional areas (e.g., data and analytics, finance, product, corporate development and more)
Build and maintain strong relationships across business and functional support teams
Support business leaders with presentations and day-to-day issue resolution
Drive leadership team agendas, priorities, meetings
Analyze P&L dynamics, customer feedback, and behavioral data to guide decision-making and optimize project outcomes

Benefits

competitive total rewards package including base salary determined based on the role, experience, skill set and location
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
comprehensive health care coverage
on-site health and wellness centers
a retirement savings plan
backup childcare
tuition reimbursement
mental health support
financial coaching

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