Vice President, Commercial Services

University of Southern California • Los Angeles, CA

140d • $150,000 - $180,000

About The Position

USC Credit Union is seeking an experienced Vice President of Commercial Services to join our team. Reporting directly to the Chief Lending Officer, this leader will build and foster member relationships while overseeing the strategy, growth, and daily operations of the Commercial Services department. Responsibilities include developing and managing commercial deposit, transaction, lending, and ancillary service products. Ensuring alignment with the Credit Union’s strategic plan and regulatory standards, driving product development and marketing initiatives, managing budgets, and supervising departmental staff through subordinate managers.

Requirements

• Extensive knowledge of commercial lending and deposit products, transaction banking, treasury management, and ancillary services.
• Strong understanding of commercial underwriting, credit risk analysis, and portfolio management.
• Demonstrated ability in strategic planning, product development, and market analysis.
• Knowledge of regulatory compliance for commercial banking products and services.
• Demonstrated leadership, interpersonal, organizational, critical thinking and analytical skills.
• Excellent written and oral communication skills, and an exemplary attention to detail.
• Demonstrated experience with digital banking platforms, CRM systems, and office management software/tools (e.g., Google suite).
• Ability to independently develop, drive, and contribute to comprehensive strategies and business plans in rapidly changing environments.

Nice To Haves

• Multilingual communication skills, fluent in other languages beyond English.
• Certifications preferred but not required: CBCA (Commercial Banking & Credit Analyst), CCUE (Certified Credit Union Executive).

Responsibilities

• Directs strategic initiatives to achieve growth in commercial deposits, lending, and transactional services.
• Establishes business plans, goals, milestones, and KPIs aligned with USCCU’s strategic objectives.
• Oversees product development and market implementation across commercial services (deposits, lending, treasury management).
• Manages the commercial lending portfolio, monitoring asset quality, credit exposure, and portfolio performance.
• Supervises departmental staff through subordinate managers.
• Establishes performance standards, manages hiring, salary actions, training, and performance appraisals.
• Collaborates with branch and business development teams to identify and cultivate commercial member relationships.
• Participates in strategic marketing efforts to enhance visibility and utilization of commercial services offerings.
• Develops and manages annual departmental budgets, forecasts, and financial analyses.
• Recommends resource allocation and adjustments based on fiscal priorities.
• Ensures consistent application of credit policies, risk standards, and internal controls.
• Maintains compliance with all applicable laws, regulations, and internal policies.
• Represents USCCU at industry events and associations to stay informed on market developments and build professional networks.
• Encourages a workplace culture where all employees are valued, contribute actively, and operate in accordance with the USC Code of Ethics.

Benefits

• Medical through USC Network, Blue Cross and Kaiser.
• Dental.
• Vision.
• Dependent Care and Health Care Flexible Spending Accounts (FSAs).
• Retirement with up to 10% employer contributions.
• Tuition reimbursement.
• Paid Time Off (PTO) including, up to 24 vacation days (based on tenure), 12 sick days, 9 paid holidays, 1 paid personal day, 4 paid winter recess days, paid bereavement, and paid jury duty.
• Life and voluntary insurance benefits.
• WorkWell Center that provides programs, resources, and services to benefits-eligible staff and their dependents.
• Other generous perks and discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees