Vice President Client Technology

Harris Computer
Remote

About The Position

As the Vice President of Client Technology at Altera Digital Health, you will be the guardian of the digital infrastructure that powers patient care. This role involves transitioning from legacy models to a future-ready, cloud-first ecosystem, acting as the bridge between visionary strategy and hands-on execution. You will navigate the complexities of the Public Cloud while fostering a culture of radical reliability and operational brilliance. The mission is to move towards a cloud-first ecosystem, specifically focusing on Azure and AWS, and ensuring world-class uptime for customer-facing platforms.

Requirements

  • 12+ years of progressive leadership in Cloud Infrastructure or Managed Services, specifically within high-compliance sectors (Healthcare, Fintech, or GovCloud).
  • You can still "talk shop" with architects about Kubernetes clusters, latency optimization, and CI/CD pipelines in Public Cloud environments.
  • A proven ability to remain calm and decisive during high-pressure outages or security events.
  • Experience leading organizations through digital transformation—specifically moving from on-prem/hosted legacy systems to modern cloud architectures.
  • You can translate "five-nines" reliability into business value for C-suite executives and hospital-system stakeholders.

Nice To Haves

  • A track record of using AI/ML or advanced automation to optimize processes, confirm architectural standards are deployed and optimized, drive revenue and cost optimization.
  • Beyond standard compliance, you possess the vision to implement "Zero-Trust" architectures and Automated Threat Detection that turn security from a bottleneck into a selling point for risk-averse healthcare systems.
  • You don’t just monitor latency; you build Self-Healing systems and proactive scaling models that ensure seamless clinician experiences even during peak loads or unexpected traffic surges.
  • You bring a world-class track record of maintaining 99.999% uptime by shifting the organization from a reactive "fix-it" mindset to a proactive Site Reliability Engineering (SRE) model focused on error budgets and architectural resilience.
  • You leverage advanced cloud-native performance techniques to drive "efficiency by design," significantly lowering the total cost of ownership (TCO) while improving service delivery speeds.
  • Your experience managing global-scale outages allows you to build Disaster Recovery (DR) and Business Continuity protocols that guarantee data integrity and service restoration in minutes, not hours.
  • Experience managing 24/7 "Follow-the-Sun" operations across multiple international time zones.

Responsibilities

  • Architect and execute the long-term roadmap for cloud and hosting operations, prioritizing a multi-cloud strategy across Azure and AWS.
  • Own the 24/7 availability of customer-facing platforms, ensuring world-class uptime in environments where performance literally saves lives.
  • Scale and mentor a globally distributed organization of engineers, architects, and SREs, moving from a reactive support model to a proactive "Engineering Ops" mindset.
  • Serve as the ultimate authority during critical incidents, leading post-mortems that drive permanent structural improvements rather than just "quick fixes."
  • Modernize Cloud FinOps by managing multi-million-dollar budgets, optimizing consumption, and ensuring high ROI on infrastructure spend.
  • Collaborate with Product and Security leaders to bake "Privacy by Design" and scalability into the core of our software delivery lifecycle.

Benefits

  • a comprehensive benefit package
  • other additional "Perks"!
  • opportunity to learn
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