Vice President, Client Solutions

Advatix, Inc. • Columbia, MD

4d

About The Position

Our client seeks a Vice President, Client Success, to lead their organization's Nonprofit Sales team. The role is responsible for driving revenue growth, scaling client partnerships, and building a high-performing sales team focused on direct mail and integrated multi-channel fundraising solutions. The ideal candidate has experience leading their team(s) through client growth, sales strategy, pipeline performance, and team development.

Requirements

• Minimum of 12 years of experience in fundraising, direct mail, or marketing services
• Bachelor's degree in Business Administration, marketing, or a related field; MBA is preferred
• Demonstrated leadership of sales or client success teams
• Proven track record of revenue growth and enterprise client expansion
• Experience selling complex, multi-service solutions to national nonprofits
• Strong verbal, written, and interpersonal communication skills
• Able to think strategically while translating marketing trends into scalable sales strategies
• Deep comfort with performance metrics and ROI frameworks
• Strong financial modeling, forecasting, and deal structuring skills
• Prior experience with technology such as CRM, marketing platforms, and AI-driven analytics

Nice To Haves

• MBA is preferred

Responsibilities

• Own overall revenue growth for the nonprofit sales portfolio, with accountability for new business, renewals, and expansion
• Establish sales targets, pipeline management standards, and forecast discipline across the team
• Partner with executive leadership to define market positioning, pricing strategies, and growth priorities
• Lead, coach, and develop a team of five client success and sales directors
• Build a performance-driven culture focused on consultative selling, data fluency, and long-term client value
• Implement sales methodologies, training programs, and performance management frameworks
• Serve as executive sponsor for key national nonprofit relationships
• Lead strategic planning, quarterly business reviews, and multi-year growth roadmaps
• Identify and execute upsell and cross-sell opportunities across creative, data, analytics, production, and emerging channels
• Guide the design and sale of integrated fundraising programs across direct mail acquisition and retention, reactivation and donor lifecycle strategies, and digital and multi-channel solutions
• Ensure all programs align for creative strategy, audience insight, predictive modeling, and ROI optimization
• Maintain full P&L awareness across client portfolios
• Build and review financial models for acquisition cost, ROI, donor lifetime value, and margin performance
• Translate performance data into actionable commercial strategies
• Drive adoption of AI-driven planning and optimization across the sales organization
• Champion the sales teams' use of proprietary platforms
• Partner with Strategy and Analytics teams on file audits, performance diagnostics, and innovation pilots

What This Job Offers

• Job Type: Full-time
• Career Level: Executive