Vice President, Client Processing I

The Bank of New York Mellon-posted 2 months ago
Full-time • Senior
Lake Mary, FL
5,001-10,000 employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
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At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Client Processing I to join our KYC Pershing team. This role is located in Lake Mary, FL - Hybrid.

  • Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
  • Deals with complex external client issues (on-going client servicing for various programs, post-sales support, resolving operational issues, and product implementations).
  • May allocate/coordinate work within a team/project.
  • Assists in communicating needs and issues with internal and external clients.
  • Participates in innovative product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
  • Solves complex problems based on an understanding and knowledge of the intricacies of the system.
  • Uses in-depth area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions.
  • Provides technical assistance and support to lower-level client processing roles.
  • Supervises a small Client Processing team.
  • Contributes to the achievement of team objectives.
  • Bachelor's degree or the equivalent combination of education and experience is required.
  • Advanced/graduate degree preferred.
  • 7-10 years of total work experience is preferred.
  • Experience in brokerage processing is preferred.
  • Applicable local/regional licenses or certifications as required by the business.
  • Highly competitive compensation
  • Benefits and wellbeing programs
  • Access to flexible global resources and tools
  • Generous paid leaves, including paid volunteer time
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