Vice President, Client Processing I

The Bank of New York Mellon • Lake Mary, FL

70d • Hybrid

About The Position

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Client Processing I to join our team in Lake Mary, FL. This is a Hybrid position.

Requirements

• Bachelor's degree or the equivalent combination of education and experience is required.
• Advanced/graduate degree preferred.
• 7-10 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.

Responsibilities

• Provide complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manage complex external client issues including ongoing client servicing for various programs, post-sales support, resolving operational issues, and product implementations.
• Allocate and coordinate work within a team or project as needed.
• Assist in communicating needs and issues with internal and external clients.
• Participate in innovative product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.
• Solve complex problems using in-depth knowledge of system intricacies, applying ingenuity and creativity to common repeat problems and determining more permanent resolutions.
• Provide technical assistance and support to lower-level client processing roles.
• Supervise a small Client Processing team.
• Contribute to the achievement of team objectives.

Benefits

• Highly competitive compensation
• Benefits and wellbeing programs
• Access to flexible global resources and tools
• Focus on health and personal resilience
• Generous paid leaves, including paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees