Vice President, Client Implementation / Projects

BNY • Pittsburgh, PA

6d • Onsite

About The Position

Vice President, Client Implementation / Projects At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Client Implementation / Project to join our team. This role is located in Pittsburgh, PA (4 days in office per week).

Requirements

• Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
• 7-10 years of total work experience preferred.
• Experience in performance measurement, Eagle technology, financial services or client-facing or project management roles preferred.
• Strong written and communication skills required.
• Proficiency in excel and SQL required.

Responsibilities

• Role onboards clients onto the Performance platform and serves as the performance lead during the conversion process.
• Responsible for overall success of large, complex transitions/conversions, ensuring client satisfaction through the monitoring of performance return accuracy, operating model efficiency as well as the direct client experience.
• Provides consultative support of complex situations for internal and external clients.
• Provides leadership and recommendations for strategic solutions, issue resolution and training to assist with documentation of procedures.
• Identifies significant gaps or quality issues in transition processes and makes recommendations for improvements based on post-mortem transition analysis.
• Leads project management activities for the onboarding/transition/conversion such as reporting performance results, issue / risk tracking, effort estimation and other project documentation preparation.
• Contributes to the achievement of team, program and business objectives.
• Leads complex conversion activities related to a mix of complex institutional client relationships requiring the in-depth understanding of performance measurement, middle office, custody and accounting processing activities.
• Completes an accurate conversion of performance data for daily or monthly valuation clients.
• Reviews operational control reports to effectively mitigate risks and resolve problems that arise during the conversion process.
• Coordinates across firm-wide resources (operations, product, technology, accounting, etc.) to ensure client transition/conversion needs are being addressed and develops processes/end to end workflows to ensure communication and alignment across teams.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life's journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees