Vice President, Client Communications
Ascensus•Newton, MA
319d•Hybrid
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Ascensus is transforming the client experience across all client touchpoints. Client Communications are critical commercial and reputational components of the client experience, requiring a digital-first and customer-centric focus. The Vice President, Client Communications will rethink and transform client communications, setting strategy, modernizing, scaling and optimizing these critical experiences, improving NPS and reducing call volumes as a result. This leader sits at the intersection of business, product, technology, service, operations, legal/ERISA and marketing communications and represents client needs and preferences across all client communications.
