Vice President-Change Management and Remediation

TD • New York, NY

23d

About The Position

Vice President – Change Management & Remediation Job Description Reporting to the Director of Change Management, the Vice President of Change management & Remediation will be part of a newly created team within TDS Finance. This role will be responsible for managing, documenting and identifying change initiatives to support the wider Finance objectives for continuous process improvements and automation. This role will require close partnership with various stakeholders such as 1B Governance/Controls, wider Finance team and audit to ensure seamless adoption. Change Management responsibilities: Serve as team's change agent, questioning BAU, leveraging team knowledge and talent to streamline, enhance, and elevate process and regulatory execution Identify robust processes with enhanced documentation, governance & control, simplification, and automation where applicable Implement change management strategies and plans that maximize adoption and minimize resistance. Partners with various Finance stakeholders and other key governance and control functions to identify change impacts, risks, and dependencies across people, processes, and systems. Deliver and manage communication strategies to ensure stakeholders are informed, engaged, and aligned with transformation initiatives. Assist in training and upskilling programs to prepare Finance staff for new systems, processes, and tools. Collaborate with project teams to embed change management activities into project plans. Measure the effectiveness of change initiatives through adoption metrics, feedback, and performance indicators, adjusting strategies as needed. Function as a trusted advisor to Finance leaders, providing guidance on best practices for driving behavioral, cultural, and operational change. Build strong relationships across business functions to support smooth change adoption. Foster a continuous improvement mindset within the Finance organization. Prepare and document change initiatives in accordance with proper governance. Remediation (Governance & Controls) Identifies control and governance gaps in existing processes Works with 1B team to document the gaps and propose remediation Document business processes and help drive best practice in embedding down standard operating procedures Champions best practices from an internal, industry and FRB perspective to maintain key controls and analytics to ensure integrity of both internal and regulatory reports

Requirements

• Bachelor's degree
• Excellent oral and written communication skills
• 7+ years of Change management and governance/controls experience at a global financial institution.
• Outstanding interpersonal, organizational, and leadership skills.
• Extensive analytical and problem-solving abilities, along with excellent interpersonal skills with the ability to influence and expire others
• Strong attention to detail and solid judgment are key
• Advanced project management skills and ability to manage multiple work streams involving different partners and groups, with limited oversight and direction.
• Ability to thrive in a fast-paced, deadline-driven environment, including by demonstrating excellent time management and planning skills, along with the ability to handle multiple assignments at the same time.
• Ability to interact effectively with all levels of the organization and to collaborate with various teams.
• A relationship builder with the ability to establish, develop and maintain effective working relationships with regulators and with business and functional partners at the firm.
• Proficient in Word, Excel, and PowerPoint

Responsibilities

• Serve as team's change agent, questioning BAU, leveraging team knowledge and talent to streamline, enhance, and elevate process and regulatory execution
• Identify robust processes with enhanced documentation, governance & control, simplification, and automation where applicable
• Implement change management strategies and plans that maximize adoption and minimize resistance.
• Partners with various Finance stakeholders and other key governance and control functions to identify change impacts, risks, and dependencies across people, processes, and systems.
• Deliver and manage communication strategies to ensure stakeholders are informed, engaged, and aligned with transformation initiatives.
• Assist in training and upskilling programs to prepare Finance staff for new systems, processes, and tools.
• Collaborate with project teams to embed change management activities into project plans.
• Measure the effectiveness of change initiatives through adoption metrics, feedback, and performance indicators, adjusting strategies as needed.
• Function as a trusted advisor to Finance leaders, providing guidance on best practices for driving behavioral, cultural, and operational change.
• Build strong relationships across business functions to support smooth change adoption.
• Foster a continuous improvement mindset within the Finance organization.
• Prepare and document change initiatives in accordance with proper governance.
• Identifies control and governance gaps in existing processes
• Works with 1B team to document the gaps and propose remediation
• Document business processes and help drive best practice in embedding down standard operating procedures
• Champions best practices from an internal, industry and FRB perspective to maintain key controls and analytics to ensure integrity of both internal and regulatory reports

Benefits

• Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
• Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
• You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level