Vice President, CDI (Toronto)

Challenger Motor Freight Inc.Woodbridge, VA
17dCA$120,000 - CA$160,000Onsite

About The Position

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning. Role Summary: The Vice President, CDI serves as a key member of the leadership team and plays a critical role in shaping strategy, strengthening execution, and positioning the organization for continued success. This role has a significant influence on CDI’s operational performance, financial outcomes, customer satisfaction, and long-term growth.

Requirements

  • Post-secondary education in Business, Supply Chain, Logistics, or a related field preferred.
  • Minimum 10–15 years of progressive experience in the trucking, transportation, or logistics industry.
  • Minimum 7–10 years of senior leadership experience managing multi-site or regional operations.
  • Proven experience leading large operational teams and developing leadership talent.
  • Strong financial and commercial acumen, with proven experience leading full P&L accountability, managing operational budgets, and making decisions that drive profitability and sustainable growth.
  • Demonstrated ability to scale operations, improve margins, and implement performance-driven strategies that deliver measurable business results.
  • Deep operational expertise in transportation and logistics, with strong working knowledge of transportation management systems (Trinium or similar) and data-driven decision making.
  • Advanced proficiency with Microsoft Office, particularly Excel, with the ability to interpret data, identify trends, and translate insights into actionable plans.
  • Exceptional leadership, communication, and stakeholder management skills, with the ability to influence at all levels of the organization and build high-performing teams.
  • Strong business partnership mindset with a collaborative, solutions-focused approach across operations, finance, safety, and HR.
  • Demonstrated commitment to safety, compliance, operational excellence, and continuous improvement.
  • Strategic problem-solver with the ability to prioritize effectively, make sound decisions under pressure, and lead through complexity in a fast-paced environment.
  • High level of accountability, ownership, and integrity, with a focus on execution and results.

Responsibilities

  • Strategic & Executive Leadership: Develop and execute the operational strategy for CDI in alignment with corporate goals, growth targets, and customer commitments.
  • Strategic & Executive Leadership: Provide executive oversight of branch operations, ensuring consistency, scalability, and best-in-class service delivery.
  • Strategic & Executive Leadership: Partner with senior leadership to support business expansion, customer acquisition, and long-term planning initiatives.
  • Strategic & Executive Leadership: Identify opportunities to improve operational efficiency, enhance margins, and strengthen CDI’s market position.
  • Operational Excellence: Oversee regional and branch-level operations, including dispatch, planning, customer service, and driver management functions.
  • Operational Excellence: Ensure strong operational discipline and accountability across teams, with a focus on service reliability, productivity, and cost control.
  • Operational Excellence: Establish and monitor performance metrics and KPIs related to service levels, on-time delivery, utilization, and operational efficiency.
  • Operational Excellence: Lead continuous improvement initiatives to optimize processes, systems, and workflows.
  • Financial Oversight & Business Performance: Hold full accountability for operational P&L performance, including revenue growth, cost management, and margin optimization.
  • Financial Oversight & Business Performance: Analyze financial results and operational data to identify trends, risks, and opportunities, and take corrective action as needed.
  • Financial Oversight & Business Performance: Collaborate closely with Finance to support budgeting, forecasting, and performance reporting.
  • Financial Oversight & Business Performance: Drive initiatives that improve profitability while maintaining service excellence.
  • Leadership & Team Development: Lead, mentor, and develop a team of operational leaders, including Branch Managers, dispatch leadership, and support functions.
  • Leadership & Team Development: Foster a high-performance culture focused on accountability, engagement, and continuous development.
  • Leadership & Team Development: Support talent planning, recruitment, succession planning, and retention strategies across operations.
  • Leadership & Team Development: Act as a senior escalation point for complex operational, employee, and customer matters.
  • Customer & Stakeholder Relations: Build and maintain strong executive-level relationships with key customers, partners, and internal stakeholders.
  • Customer & Stakeholder Relations: Support major account strategy, service alignment, and resolution of high-level escalations.
  • Customer & Stakeholder Relations: Represent CDI in a professional manner in meetings, negotiations, and industry engagements.
  • Safety, Compliance & Risk Management: Champion a culture of safety, compliance, and operational integrity across all locations.
  • Safety, Compliance & Risk Management: Ensure alignment with company policies, regulatory requirements, and industry standards.
  • Safety, Compliance & Risk Management: Partner with Safety, Compliance, and HR teams to proactively manage risk and maintain strong operational governance.
  • Systems & Process Optimization: Provide executive oversight on the effective use and optimization of operational systems, including Trinium (TMS).
  • Systems & Process Optimization: Support data-driven decision-making by ensuring accurate, timely reporting and visibility across operations.
  • Systems & Process Optimization: Sponsor technology and process improvement initiatives that enhance efficiency and customer experience.

Benefits

  • A workplace where you can learn, grow, and build your career
  • A culture that encourages new ideas and continuous improvement
  • Supportive leaders who provide guidance while giving you autonomy
  • A team-focused environment
  • A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
  • Support for professional memberships, training, and certifications
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