About The Position

Business Transformation Office drives and executes critical change initiatives that create tangible value for clients and advisors in the $6B+ revenue Wealth Management business. Our transformation programs are sponsored by C-suite executives and span growth, regulatory, and location strategy. The team works cross-functionally with Senior Management, Front Office Advisors, Product Specialists, Legal, Risk, Compliance, Operations, Marketing, and Technology to implement complex, transformational change. As a Vice President within the Business Transformation Office team, you will focus on strategic programs that impact our clients’ experiences and perceptions of JPMC. You will be responsible for end-to-end delivery across the project life cycle and accountable to WM senior management for comprehensive program updates. You will leverage your strengths in consulting, problem identification/resolution, effective communication, product knowledge, and marketing. This role requires flexibility and the ability to quickly adapt within a dynamic environment.

Requirements

  • Minimum of 6 years of experience in management / operational consulting, process improvement (mapping and assessment)
  • Demonstrated experience driving large scale, complex projects (planning, designing, documenting, communicating)
  • High proficiency in leading program work streams and cross-functional working groups in a matrix organization
  • Familiarity with end-to-end bank infrastructure, including advisors, client service, product, technology, operations and controls
  • Outstanding communication and presentation skills

Nice To Haves

  • MBA (or equivalent) strongly preferred
  • Program management preferably in Wealth Management

Responsibilities

  • Define and analyze problem statements and translate into tangible solutions
  • Develop detailed target state operating model for business changes and roadmap for implementation
  • Leverage understanding of client and advisor wealth management processes (front, middle, and back offices), such as client relationship management, account opening, consolidated client reporting, enhanced performance and risk reporting
  • Own end-to-end implementation projects including assessment, planning, project management, execution and evaluation
  • Think innovatively to analyze, design and prioritize alternative solutions
  • Influence a cross-functional, diverse environment to change status quo
  • Create and deliver compelling presentations for senior leadership
  • Develop and train junior BTO team members
  • Forge relationships and build a network throughout the firm

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility.
  • These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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