Vice President, Artificial Intelligence

Neighborly®•Irving, TX

1d•Hybrid

About The Position

Are you looking for a place where you can bring your passion for AI innovation to drive strategy and execution? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a Vice President, Artificial Intelligence on the Technology team, a typical day for you will include: Enterprise AI Strategy & Vision Build and maintain Neighborly’s enterprise AI vision aligned to business strategy and KKR value-creation priorities Partner with the CIO, CEO, executive leadership, and board to identify where AI will drive the greatest business impact Establish a world-class AI strategy, roadmap, and operating model Lead build / buy / blend decisions and steward Neighborly’s AI architecture and platform strategy AI Product Delivery & Business Transformation (Execution First) Own the development and operationalization of AI products across the enterprise — evaluating opportunities across all departments and embedding AI into core workflows Define delivery capabilities to engineer, operationalize, and scale AI solutions Ensure seamless integration across enterprise platforms and data ecosystems Drive measurable business outcomes with clear ROI accountability AI Platform, Engineering & Operating Model Define and run Neighborly’s enterprise AI platform and multi-model orchestration strategy Establish standards for data pipelines, model lifecycle management, evaluation frameworks, and cost governance Optimize performance, reliability, security, and token economics at scale Governance, Risk & Responsible AI Chair Neighborly’s AI governance program Establish responsible AI policies for privacy, security, explainability, fairness, and compliance Ensure regulatory readiness (TCPA, CCPA, GDPR, emerging AI regulations) Partner with Security, Legal, Risk, and Compliance to ensure trusted AI adoption Portfolio, Budget & Ecosystem Management Own the enterprise AI portfolio and budget Establish transparent investment governance, ROI tracking, and prioritization Build and manage Neighborly’s internal and external AI ecosystem (vendors, hyperscalers, partners, research institutes) Enterprise Enablement & Talent Build and lead a world-class AI organization Foster enterprise AI literacy and adoption through enablement and change management Establish a participative operating model that drives cross-functional collaboration Perform other duties as required. These duties may include assignments in job classification other than their own.

Requirements

Experience: 10–15+ years of senior leadership experience in technology, data, or digital transformation
5+ years leading enterprise AI strategy and delivery
Skills: Proven record shipping AI products with measurable business impact
Strong business and financial acumen with experience owning multi-million-dollar portfolios
Experience building and scaling enterprise platforms
Exceptional communication and influence skills
Education: Bachelors degree in Computer Science, or a related field; with an emphasis in Analytics/ Machine Learning.

Responsibilities

Enterprise AI Strategy & Vision Build and maintain Neighborly’s enterprise AI vision aligned to business strategy and KKR value-creation priorities
Partner with the CIO, CEO, executive leadership, and board to identify where AI will drive the greatest business impact
Establish a world-class AI strategy, roadmap, and operating model
Lead build / buy / blend decisions and steward Neighborly’s AI architecture and platform strategy
AI Product Delivery & Business Transformation (Execution First) Own the development and operationalization of AI products across the enterprise — evaluating opportunities across all departments and embedding AI into core workflows
Define delivery capabilities to engineer, operationalize, and scale AI solutions
Ensure seamless integration across enterprise platforms and data ecosystems
Drive measurable business outcomes with clear ROI accountability
AI Platform, Engineering & Operating Model Define and run Neighborly’s enterprise AI platform and multi-model orchestration strategy
Establish standards for data pipelines, model lifecycle management, evaluation frameworks, and cost governance
Optimize performance, reliability, security, and token economics at scale
Governance, Risk & Responsible AI Chair Neighborly’s AI governance program
Establish responsible AI policies for privacy, security, explainability, fairness, and compliance
Ensure regulatory readiness (TCPA, CCPA, GDPR, emerging AI regulations)
Partner with Security, Legal, Risk, and Compliance to ensure trusted AI adoption
Portfolio, Budget & Ecosystem Management Own the enterprise AI portfolio and budget
Establish transparent investment governance, ROI tracking, and prioritization
Build and manage Neighborly’s internal and external AI ecosystem (vendors, hyperscalers, partners, research institutes)
Enterprise Enablement & Talent Build and lead a world-class AI organization
Foster enterprise AI literacy and adoption through enablement and change management
Establish a participative operating model that drives cross-functional collaboration
Perform other duties as required. These duties may include assignments in job classification other than their own.