Vice President, Application Support Manager

BNY Mellon • Pittsburgh, PA

116d

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Application Support Manager to join our Conventional Trust Production Service Platform team. This role is in Pittsburgh PA.

Requirements

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
• 6 to 8 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
• Familiar with Agile Methodologies, DevOps, and minor software development; familiarity with tools and technologies such as Ansible, Docker, Kubernetes, Linux, Jav Oracle, Python, Splunk, App Dynamics, AI and Terraform at various competency levels.
• Previous success in supporting with coding experience with simple scripts.
• Experience with .NET development, Java, Angular, Kafka, Hazle Cast, SQL and Sybase.

Responsibilities

• Maintains and supports moderately complex applications and their operating environments.
• Performs complex troubleshooting as a subject matter expert in one or more applications.
• Works to ensure appropriate monitoring and alerting setup.
• Leads root cause analysis and problem management for complex problems to address underlying technical issues.
• Collaborates with business and application development stakeholders.
• Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
• Monitors changes to applications and their operating environment.
• Analyze any complex issues.
• Recommends technical solutions on application problems.
• Leads major incident management calls for resolution of high priority incidents
• Reviews and development updates of contingency documentation and processes.
• Performs periodic tests of disaster recovery processes.
• Reviews and analyzes product migrations through all systems environments.
• May review and execute Change Management scripts.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level