Vice Chair of Quality in Radiology

Ochsner Clinic Foundation-posted 8 days ago
Full-time • Mid Level
New Orleans, LA
5,001-10,000 employees
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We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! In cooperation with other members of the department clinical staff, an Ochsner Staff Physician will provide and coordinate patient care by abiding by Ochsner’s core values of Patients First, Integrity, Compassion, Inclusivity, Teamwork and Excellence and The Responsibilities of the Professional Staff Essential Functions: Collaborating and Influencing: To improve quality, safety, and outcomes, the Vice Chair of Quality (Radiology) must operate in a matrixed environment by: Engaging and leading with a collaborative approach, where decisions are shared among all parties. Identifying and connecting with all necessary stakeholders to build a collective consensus. Building relationships that help others achieve their objectives and reaching out to new potential collaborators. Modeling core values of Excellence, Compassion, Inclusivity, and Teamwork. Leading People: Healthcare quality is a team endeavor. The Vice Chair of Quality (Radiology) leads a team dedicated to making Ochsner Health Medical Center a national leader in health outcomes, patient experience, and value by: Collaborating and openly debating with the team to manage projects, solve problems, and address critical issues collectively. Establishing clear, challenging performance goals and metrics for each team member. Developing and mentoring team members to achieve career growth and professional fulfillment. Working with the Health System Quality Department to build a performance management process that monitors projects and delivers results that exceed expectations. Engaging the department in continuous improvement and innovation aligned with Health System priorities. Driving Results: In a rapidly changing healthcare environment, the Vice Chair of Str Quality (Radiology) must deliver on expectations related to quality, safety, and value by: Ensuring Ochsner Health Medical Center advances as a leader in performance excellence, quality, and safety across national academic health systems, evidenced by exceptional patient outcomes and performance rankings. Benchmarking the Health System’s performance against other leading academic health systems. Proactively seeking to improve processes and implement best-in-class solutions to raise quality and productivity thoughtfully. Identifying new processes or systems to improve quality and healthcare delivery efficiency.

  • Collaborating with clinical staff and quality improvement leadership to develop an engaging structure that aligns practice with the organization’s quality, safety, and patient experience agenda.
  • Providing structured leadership to departmental professionals that fosters growth, development, communication, and innovation.
  • Participating in the development, monitoring, reporting, and improvement of activities related to respective service lines in collaboration with clinical staff, service chiefs, and administration.
  • Fostering and maintaining collaborative relationships with external agencies, purchasers, and stakeholders related to quality and performance initiatives.
  • Reviewing and evaluating services affected by medical safety/regulatory issues, making recommendations for improvement, and monitoring services to ensure the implementation of recommendations and the achievement of desired results.
  • Educating leadership and medical staff about regulatory issues, new statutes/guidelines, and medical safety/PI activities.
  • Serving as a resource for medical safety, regulatory, and PI issues and participating in accreditation-related activities.
  • Leading the development of policies and procedures related to quality improvement/medical safety and participating as a stakeholder in policy crafting.
  • Developing long-range goals, annual objectives, budgets, and strategies for areas of responsibility.
  • Measuring and reviewing system performance.
  • Providing input into major capital expenses related to quality (e.g., information systems).
  • Ensuring compliance with laws, government regulations, JCAHO requirements, and Ochsner policies.
  • Generating and supporting programs that employ imaging screening for early detection of diseases and disorders.
  • Representing the department in activities related to quality improvement, health practice, and population health management.
  • The Vice Chair of Strategy and Quality (Radiology) should be an experienced clinical leader committed to creating and leading innovative quality programs that exceed national best practices.
  • 10+ years of experience in an academic setting is strongly preferred with a national reputation.
  • Proven experience in implementing large-scale initiatives and behavioral change across an enterprise.
  • Experience utilizing process improvement approaches and methods to achieve desired outcomes.
  • A Doctor of Medicine (M.D.) or equivalent degree with recent clinical practice and board certification is strongly preferred.
  • Licensed or eligible for a license in Louisiana.
  • Known for integrity, honesty, and personal accountability.
  • Understanding and commitment to systems-thinking and system goal achievement.
  • Exceptional written and verbal communication skills.
  • Demonstrated success in synthesizing and presenting complex ideas to individuals at all levels of an organization.
  • Demonstrated success utilizing metrics to evaluate and improve systems.
  • Innovative risk-taker.
  • Successful track record of delivering actionable metrics and driving results.
  • Dynamic and pioneering leader who is confident in looking ahead and able to guide others through a fast-paced changing environment.
  • Exudes confidence, ownership, and accountability for the quality and safety agenda.
  • A collaborator and consensus builder who can successfully engage with various constituencies and demonstrate decisiveness and respectful courage in gaining consensus where appropriate.
  • Demonstrates perseverance in advancing strategic and operational imperatives.
  • Advanced analytic ability to conceptualize well in unstructured, dynamic, and/or multidisciplinary environments requiring analysis, foresight, intuition, and mature judgment.
  • Communication and interpersonal skills for frequent contact with internal customers and external stakeholders to persuade and negotiate in controversial and/or sensitive situations.
  • Project management skills, including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate resources, and accomplish goals in a resourceful and timely manner.
  • Leadership skills, including a demonstrated willingness to pursue leadership roles with increasing levels of accountability; comfort with decision-making responsibilities; coaching, teaching, and counseling skills; and the ability to inspire and build confidence in others and forge alliances and garner support.
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