Veterinary Triage Coordinator

Ethos Veterinary Health • Riverhead, NY

118d • $22 - $25

About The Position

Join East End Veterinary Center’s Emergency team located in Riverhead, NY as a Veterinary Triage Coordinator (Client Liaison) – where compassion meets coordination. As the face of EEVC, you’ll provide concierge-level support for clients navigating emergency visits. You'll be a vital link between our client service and clinical teams, ensuring a seamless, compassionate experience.

Requirements

• 1 year of veterinary experience required (CSR or VA); triage experience strongly preferred
• High school diploma or equivalent
• A calm, caring demeanor and strong multitasking abilities
• Someone who thrives in a fast-paced, emotionally rewarding environment
• Fluent English skills (speaking & reading) are required for the role

Nice To Haves

• Basic veterinary knowledge is a plus

Responsibilities

• Delivering warm, knowledgeable customer service in person and over the phone
• Professionally documenting medical records
• Assisting with estimates and invoices in collaboration with DVMs
• Triage support and patient assessment upon arrival
• Coordinating multiple priorities in high-stakes situations
• Providing basic animal restraint and veterinary assistance

Benefits

• CE Allowance
• Uniform Allowance
• Paid Time Off
• RECOVER Training
• Holidays = 1.5x pay!
• Medical/Dental/Vision
• Short & Long-Term Disability
• Life Insurance
• 401k with employer match
• Employee Pet Discount
• Access to VetBloom for RACE-approved continuing education and training
• Access to VetGirl Subscription
• Partnership with Penn Foster Veterinary Technology program, including scholarships
• License application and renewal reimbursement for LVTs
• Financial support and onsite mentorship for those pursuing VTS certification
• One-time VTNE Reimbursement
• Fully stocked kitchen with snacks and beverages
• Employee Pet Area – We have plenty of space for you to bring your own pets to work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees