Veterinary Technician Manager - ER + Specialty

BluePearl Pet Hospital

4d•$32 - $60•Onsite

About The Position

BluePearl Pet Hospital in Rockville, MD is seeking an experienced and driven Patient Care Manager to lead and empower our team of skilled veterinary technicians and assistants. This role is ideal for a strong communicator with excellent time management and organizational skills who is passionate about team development, exceptional patient care, and outstanding client experiences.

Responsibilities

Act as a subject-matter expert and resource for technicians and assistants in patient care, daily operations, and skill-building.
Build strong partnerships with hospital leadership to ensure standards of care are understood, communicated, and supported by team development.
Collaborate with supervisors and the regional nursing trainer to create engaging, forward-thinking training programs for the nursing team.
Play an active role in managing day-to-day operations of the nursing team alongside hospital leadership.
Mentor staff by modeling professional work habits, clinical excellence, and business acumen.
Address workplace conflicts proactively, seeking resolutions that foster effective collaboration.
Coach and inspire staff to achieve high performance and productivity aligned with our mission.
Communicate clearly to ensure team understanding of new ideas, protocol updates, and company initiatives.
Build positive relationships across departments to promote a culture of teamwork.
Implement and train on process improvement initiatives.
Conduct performance evaluations, document team member progress, and provide leadership with recommendations for performance management.
Uphold the Mars 5 Principles + BluePearl’s vision and mission.
Perform other relevant duties as assigned.

Benefits

Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Our associates are leveled by their skillset and move up in level as they gain more skills and experience.
We are focused on developing our associates into leaders through talent development programs and leadership workshops.
As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
Company-paid Short-Term and Long-Term Disability
Parental Leave Benefits
Health, dental, vision, and life insurance options
Paid Time Off and Floating Holiday Plans
Health Savings Account
Flexible Savings Account
401(k) Retirement Plan
Annual Scrub Allowance: full-time associates receive $200/year in BluePearl store credit.
Referral Bonus Program
State licensure reimbursements
VTNE reimbursements
Additional VTS benefits – pursuing & established VTS technicians.
Our Continuing Education Plan includes $500/year reimbursement for CVT and $750/year for VTS. The Continuing Education allowance can roll over up to $1,500 for CVT and VTS associates.
Non-Credentialed, full-time Paraprofessionals are eligible for an annual CE stipend of $150.
Full-time CVT associates also receive 8 hours of CE paid hours each year.
Full-time VTS associates receive 12 hours of CE paid each year.
Paid CE hours can be carried over year to year up to a maximum of 24 hours.
Newly hired associates will receive a pro-rated amount of any CE benefit for which they are eligible.