Veterinary Technician Manager

VCA Animal Hospitals•Westbury, NY

11d•$75,000 - $85,000

About The Position

VCA Veterinary Emergency and Referral Center of Westbury, is growing and we require a progressive leader to help guide our veterinary technicians and technician assistants. With the assistance of the Hospital Director, and leadership team, the Veterinary Technician Manager will manage and mentor staff, oversee hospital processes and business operations all while ensuring exceptional patient care. We offer our supervisors monthly training on leadership , human resource topics , empathy , burnout and compassion fatigue . We also work as a collaborative unit providing you the connectivity of 10 additional specialty hospital supervisor teams to grow, learn, and share information with. Working together to create effective, fulfilled teams, happy healthy hospitals, and overall career satisfaction. If you are ready to initiate real change in the veterinary industry, and combine your love for people and animals, reach out to join the VCA family today. Potential Schedule : Variable with rotation of weekend, holiday, evening hours. (You coordinate your schedule) Compensation : $75,000 - $85,000 / year based on experience and skill set

Requirements

Associate's degree required. Bachelor's degree preferred.
Current CVT or ability to transfer license to New York
5 years related work experience in veterinary medicine required and 1-3 years supervisory/management experience required
Demonstrates a strong desire for process improvement and leadership development.

Nice To Haves

Bachelor's degree

Responsibilities

Actively assesses employee engagement and satisfaction.
Regularly provides employees with opportunities for feedback, personal development and career growth.
Collaborates with the Hospital Management team on employee satisfaction initiatives
Works collaboratively with Hospital Director, and Medical Leadership on the development, assessment and scheduling of the technician and technician assistant team.
Provides feedback regarding improvement and changes in workflow, processes and services.
Manages Technician Supervisors, Technicians and Technician Assistants in Specialty and Emergency Departments.
Assesses staffing needs and ensures that staff are providing the highest quality of medical care while effectively and efficiently meeting hospital standards.
Develops written, standardized protocols for departments and patient care that provides uniform decision making in handling and caring for patients.
Develops detailed training manuals to onboard new staff.
Has the authority to direct and support associates daily work activities.
Has the direct responsibility in hiring, termination, corrective action and performance reviews.
Supervise the administration and case review of client service and medical complaints.
Positively represent the hospital and VCA in the professional community and to the general public