Veterinary Technician Lead

National Veterinary Associates • Federal Way, WA

69d • $25 - $35

About The Position

Sacajawea Veterinary Hospital in Federal Way, WA is looking to add to our compassionate team of pet care providers! At Sacajawea Veterinary Hospital, our Veterinarians and Support Staff are well trained and work with patience, calmness and high standards to offer comprehensive medical services and procedures beginning with puppy/kitten visits all the way through to senior wellness and everything in between. Our hospital culture promotes personal growth and acceptance with a positive environment - we work hard but have fun! We offer competitive pay based on experience. We offer excellent benefits including Paid Time Off, Health Insurance, CE funds, License Reimbursement, and generous pet care Discounts! We also work with set team schedule so that you can have a healthy work life balance. At Sacajawea Veterinary Hospital, we are actively looking for Licensed Technicians with a deep-rooted passion for preventative medicine and client education to help serve our clients and improve the overall well-being of our patients. We practice comprehensive medicine. Previous surgery and dentistry experience are preferred but we're willing to train the right candidate!

Requirements

• Licensed Veterinary Technician.
• Deep-rooted passion for preventative medicine and client education.
• Previous surgery and dentistry experience preferred.

Responsibilities

• Provide leadership for a team of technicians and assistants that you work with on a given shift.
• One-on-one mentoring and coaching of other veterinary assistants and technicians, including formal Quarterly Development Meetings.
• Be available and approachable for questions from fellow veterinary assistants and technicians, doctors, kennel assistants, and CSRs.
• Communicate expectations for performance, delegate tasks when needed, and guide other veterinary assistants and technicians in coordinating patient care and client communications.
• Communicate challenges and performance problems with the Practice Manager and Medical Director and provide feedback and ideas for improvement.
• Communicate progress of ongoing projects, challenges being addressed, and other important updates to veterinary assistants and technicians.
• Develop and oversee completion of projects benefiting the hospital, our patients, our clients, or our community.
• Ensure all assistants and technicians are aware of and follow proper safety procedures, including reporting of injuries.
• Ensure proper housekeeping for assistant and technician work areas.
• Delegate and coordinate tasks when multiple competing needs are present.
• Provide leadership for technician and assistant meetings.
• Be a liaison between staff and management and facilitate communication between various departments.
• Provide positive and constructive feedback to teammates in an appropriate, respectful, and helpful manner.
• Create and document Standard Operating Procedures for processes and tasks pertaining to the duties of a veterinary assistant or technician.
• Monitor staff throughout the shift, encourage productivity, and discourage detrimental behaviors.
• Provide feedback on candidates interviewing for open positions.
• Direct and support on-the-job training for new hires.
• Discuss disciplinary actions needed with the Practice Manager and Medical Director.
• Plan, schedule, and conduct Assistant / Technician meetings.
• Function as a 'go to' person for the CSRs concerning medical questions and client complaints.

Benefits

• Sign on Bonus Available!
• Paid Time Off
• Health Insurance
• CE funds
• License Reimbursement
• Generous pet care Discounts
• 401k with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed