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As a Veterinary Software Support Specialist, you will perform a variety of software-related activities, providing information, resolving issues and ensuring satisfaction. Respond to requests and address questions/issues/problems/concerns. Support may consist of answering customer questions, customer order entry and billing or other priorities. You will determine needs, research and provide solutions, coordinating with other team members as needed. Ensure ongoing satisfaction and continuing strong business relationships. This position is a hybrid role with a requirement of being in our Frisco, TX office 3x per week.