Veterinary Receptionist

PetVet Care Centers • Monterey Park, CA

84d • $19 - $21

About The Position

Veterinary Healthcare Center is currently seeking a Veterinary Receptionist to join their team! SIGN-ON BONUS OFFERED FOR QUALIFIED FULL-TIME CANDIDATES! Successful qualified candidates are eligible for a $1,000.00 Sign-on Bonus. This will be paid out in 2 installments: after 90 days and 6 months of successful job completion. The Veterinary Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Requirements

• Veterinary medicine experience required.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service skills, providing courteous and prompt assistance.
• Accurate cash handling and cashiering abilities.
• Strong multitasking skills with attention to detail.
• Flexibility in scheduling, including weekends and holidays.
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Benefits

• $1,000.00 Sign-on Bonus paid out in 2 installments.
• Culture of Care for pets and team members.
• Opportunities for career growth and connection to purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED