Veterinary Receptionist

National Veterinary Associates • Klamath Falls, OR

67d

About The Position

The position involves providing excellent and expeditious client experience, which includes greeting clients, responding to their questions, processing incoming and outgoing pets, and handling payments. The role requires answering multi-line phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Additionally, the position entails handling incoming and outgoing mail and e-mail, monitoring the client waiting area to ensure cleanliness, and documenting and maintaining client information, service data, and other pertinent information within business operations software. Complex matters are to be escalated to senior staff. A minimum of 6 months of job-related experience is recommended.

Requirements

• Minimum of 6 months job-related experience recommended.

Responsibilities

• Greet clients and respond to their questions.
• Process incoming and outgoing pets and handle payments.
• Answer multi-line phone calls, screening for service needs and scheduling appointments.
• Handle incoming and outgoing mail and e-mail.
• Monitor client waiting area for cleanliness.
• Document and maintain client information and service data in business operations software.
• Escalate complex matters to senior staff.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k with employer match
• Paid time off including sick time
• Paid sick and safe leave for eligible employees in Colorado
• Public health emergency leave for eligible employees in Colorado

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services