Veterinary Receptionist

Southern Veterinary Partners • McKinney, TX

287d • $14 - $19

About The Position

Since 1997, 380 West Animal Hospital has provided comprehensive veterinary care to pets in the McKinney community and beyond. We would be honored to be a partner in your pet's healthcare. At 380 West Animal Hospital, we provide top-quality veterinary care to pets in our community. Our staff treats you like family and each pet like our own. We are honored and proud to be a partner in your pet's healthcare team. As pet owners ourselves, we believe that preventative care with wellness exams are the keys to your pet living a longer, healthier, and happier life. As a full-service veterinary office, we offer state-of-the-art testing and diagnostics, an array of advanced care, routine and advanced surgical procedures, and many other services to provide your pet with the best possible care. We welcome new patients to our office and look forward to meeting you and your pet.

Requirements

• Experience with veterinary software is preferred.
• Must possess strong verbal and written communication skills.
• Ability to manage stressful situations.
• Possession of organizational skills.
• Critical thinking skills.

Responsibilities

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Provide excellent customer service and communicate in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• Utilize standard office/business equipment.
• Possess knowledge of veterinary medical terminology and procedures.
• Work a flexible schedule including some weekend and holiday shifts.
• Work independently on assigned tasks as well as accept direction on given assignments.
• Possess organizational skills.
• Utilize critical thinking to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Benefits

• Pay range of $14-$19/hour based on experience.
• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k).
• Life Insurance (Basic, Voluntary & AD&D).
• Short Term Disability.
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only.
• Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs.
• Teladoc- FREE doctor access 24/7.
• Discounted Veterinary Care.
• EAP (Employee Assistance Program).
• Opportunity to make an impact in your community while tackling a challenging variety of tasks.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services