Veterinary Receptionist

Animal Ophthalmology Group • Jacksonville, FL

4d • Onsite

About The Position

Animal Eye Clinic is currently seeking a motivated, experienced individual to join our reception staff at our Southside Blvd. location. We are a very busy, fast-paced veterinary ophthalmology clinic. We strive to provide our clients a welcoming and comforting atmosphere. Management of multiple phone lines and medical records is involved. Self-motivation, efficiency, and multitasking is a MUST for this position. In addition to our clients, communication with our referring veterinarians is a large part of this position. Making sure that our referring veterinarians are satisfied with our correspondence is of the utmost priority. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture

Requirements

• High school diploma/GED or equivalent combination of education and experience
• Minimum of 3 years experience in a veterinary practice.
• Customer service: 3 years (Required)
• Receptionist: 3 years (Required)

Responsibilities

• Ability to process payments efficiently
• Scheduling appointments and reminder calls
• Inputting information into practice management software
• Triaging cases over the phone and communication with appropriate staff to determine urgency of the case.
• Greeting clients with a welcoming demeanor
• Receiving lab results and getting results to appropriate staff
• Communicating with technical staff regarding appointments and flow of the appointments
• Communicating with our sister office in Jacksonville.
• Learning medical conditions and what type of appointment is needed
• Answering client and referring veterinarian question about services provided
• Extended periods of time at a computer
• Be able to alphabetize and file records
• The ability to sit or stand for extended periods of time
• Available to work irregular hours based on each day’s case load

Benefits

• Paid vacation
• Paid holidays
• Competitive wages
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED