Veterinary Receptionist - Sanford, NC

Sanford Animal HospitalSanford, NC

About The Position

Sanford Animal Hospital is a busy, team-focused small-animal practice dedicated to providing compassionate care for our patients and exceptional service to our clients. We pride ourselves on creating a supportive, positive work environment where teamwork and communication are key. We are looking for a friendly, organized, and reliable Veterinary Receptionist (CSR) to join our front desk team. This role is essential in creating a welcoming experience for our clients and ensuring smooth daily operations.

Requirements

  • Previous veterinary or medical office experience preferred
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced environment
  • Attention to detail and strong organizational skills
  • Positive attitude and team-oriented mindset

Nice To Haves

  • Experience with EzyVet or similar software is a plus

Responsibilities

  • Greet clients and patients with a warm, professional attitude
  • Answer phones and manage multiple lines efficiently
  • Schedule appointments and manage daily workflow
  • Check clients in and out, including processing payments
  • Maintain accurate client and patient records in our system
  • Communicate clearly with clients regarding services, estimates, and follow-ups
  • Support the medical team by relaying messages and coordinating care
  • Help maintain a clean and organized front desk area

Benefits

  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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