Veterinary Receptionist - Hyannis, MA

Barnstable Animal Hospital•Hyannis, MA

1d•$22 - $25

About The Position

Barnstable Animal Hospital is Hiring a Veterinary Receptionist! We’re “that practice”—the one people want to work at. At Barnstable Animal Hospital, we’re proud of the care we provide and the culture we’ve built. If you’re looking for teamwork, respect, and a place where you can be your authentic self, keep reading. We believe great staff deserve a healthy work-life balance, a supportive team, and a workplace where their voices truly matter. Barnstable Animal Hospital is looking for an experienced Veterinary Receptionist to join our fantastic team. We’re a collaborative, “better together” practice that values your ideas, respects your expertise, and genuinely enjoys working with one another. We take pride in creating an environment where you can thrive professionally and personally — because life outside the clinic matters too. Why Our Veterinary Receptionists Love Working With Us Flexible scheduling with rotating nights and weekends, and no holiday hours. We are not open overnight but do offer evening appointments A supportive team that genuinely helps each other (no egos, no drama) A “better together” culture—wins are shared, and challenges aren’t faced alone A workplace where being yourself isn’t just allowed—it’s encouraged Leaders who listen, value your ideas, and appreciate your contributions

Requirements

A positive attitude, reliability, and a genuine passion for veterinary medicine
Professional, compassionate communication with clients and staff.
Knowledge of basic appointment types
Knowledge of preventative care and vaccines
Ability to multitask
Basic computer skills
Bilingual and fluent in either Spanish or Portuguese

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in/out and ensure accurate client and patient information
Collect payments, process invoices, and review estimates with clients
Maintain a clean, organized front desk and welcoming lobby environment
Manage medical record requests, reminders, and basic administrative tasks

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program