Veterinary Receptionist

The Castro Animal Hospital•San Francisco, CA

6d•$23 - $27

About The Position

The Castro Animal Hospital (TCAH) is a fast-paced, community-focused veterinary clinic in the vibrant Castro neighborhood. With high demand for quality pet care, our dedicated teams provide expert treatment, compassionate service, and a welcoming environment—ensuring every furry friend thrives. We are seeking a Client Service Representative (CSR) with a passion for veterinary medicine, a commitment to excellent client care, and the ambition to become an integral part of our client service team across both hospitals. Why Our Veterinary Receptionists Love it Here Consistent scheduling with no nights or weekend hours Team-first culture that’s supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways

Requirements

Strong organizational skills
Excellent telephone and in-person communication skills
The ability to stay calm under pressure in a fast-paced environment.
They must have compassion for our clients and their fur family.

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in/out and ensure accurate client and patient information
Create invoices, review them with clients, and process payments

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
A flexible approach to compensation that will reflect your skillset and future performance
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Employee discount program