Veterinary Receptionist - Hope, RI

Hope Veterinary Care•Scituate, RI

2d•Onsite

About The Position

Hope Veterinary Care is Hiring a Client Care Specialist! Position Details Role: Client Care Specialist Status: Full-time Salary: Negotiable and based on experience Schedule: 4 full week days and 1/2 day every other Saturday Hope Veterinary Care is a small animal practice with a close-knit, 2-3 doctor team dedicated to providing exceptional care to our patients and clients. We are proud to offer a balanced work-life schedule with no evening or Sunday hours. As a full-time Client Care Specialist, you’ll work four weekdays and two half-day Saturdays per month. Position Overview The Client Care Specialist is the first point of contact for all clients, providing an exceptional experience both in person and over the phone. Responsibilities include: Handling client inquiries and managing client accounts. Scheduling appointments and coordinating services. Delivering warm, personalized care to all clients and their pets. This role offers an opportunity to work in a fun, professional, and supportive environment that fosters personal and professional growth. If you love animals, thrive in fast-paced environments, and have a passion for veterinary care, this is the perfect opportunity for you! Ready to Apply? Come join our family! If you’re passionate about veterinary care and eager to contribute to a mission-driven team, we’d love to meet you. Apply today and take the next step in a rewarding veterinary career. We look forward to your contributions toward our mission and welcoming you to the Hope Veterinary Care team! Diversity, equity, and inclusion are core values at Hope Veterinary Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

Passion for pet welfare and commitment to our mission of delivering excellent care.
Exceptional communication skills, embracing client education and responsible pet ownership.
Strong organizational skills with the ability to multitask, take initiative, and manage time effectively.
Calm under pressure in a fast-paced, dynamic environment.
Trustworthy, friendly, and team-oriented – able to work independently when needed.

Responsibilities

Handling client inquiries and managing client accounts.
Scheduling appointments and coordinating services.
Delivering warm, personalized care to all clients and their pets.

Benefits

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program