Veterinary Receptionist

Alliance Animal Health•McDonough, GA

25d•$14•Onsite

About The Position

We are a busy 3-doctor practice that sees dogs, cats and pocket pets. We are open Monday through Friday only, and closed on major holidays. Our ideal candidate will possess an upbeat, friendly, and dedicated personality! Multi-tasking and having literacy with computers (basic scanning and attaching files, using Word, emailing, and faxing) is a necessity, as our hospital is paperless. The candidate should be able to lift up to 30 pounds unassisted, be comfortable with incoming and outgoing phone calls, understand the value of list making and organization, and make our clients feel like they're number 1. Duties include answering phone calls, making outbound calls, checking patients in and out, escorting clients to their exam rooms, cleaning the exam rooms, making sure the lobby is free of mess, keeping up with texts, emails, and pet records, and using critical thinking and common sense skills to create a schedule for our doctors. This position can be physically demanding, as the candidate will be bending, stooping, standing, twisting, and reaching most of the day. The candidate may also be handling dogs and cats of different sizes and training levels, as well as assisting with some duties in the treatment area and kennels if the need presents itself. Bilingual (Spanish) is a plus! There is a lot of movement from behind the reception desk, standing to speak with clients, assisting them to get weights on pets, opening doors, cleaning exam rooms and the lobby, going back and forth down the hallway and back to the treatment area. The schedule for this position is as follows, but may change in February: Monday 9am-6pm Tuesday: 8:30-5pm Wednesday 9am-8pm Thursday: OFF Friday: 7:45am-6pm

Requirements

An upbeat and friendly personality with the ability to make small talk with anyone around you.
Multi-tasking
Literacy with computers (basic scanning and attaching files, using Word, emailing, and faxing)
Ability to lift up to 30 pounds unassisted
Comfortable with incoming and outgoing phone calls
Understand the value of list making and organization
Excellent written and oral communication skills

Nice To Haves

Bilingual (Spanish)
Proficiency with Avimark PMS
Knowledge of online pharmacies - including Chewy, Vets First Choice, and 1-800 Pet Meds
Understanding of basic pet vaccine protocols

Responsibilities

Answering phone calls
Making outbound calls
Checking patients in and out
Escorting clients to their exam rooms
Cleaning the exam rooms
Making sure the lobby is free of mess
Keeping up with texts, emails, and pet records
Using critical thinking and common sense skills to create a schedule for our doctors
Assisting with some duties in the treatment area and kennels if the need presents itself

Benefits

Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Holiday Pay