Veterinary Receptionist - Lexington, MA
About The Position
Lexington-Bedford Veterinary Hospital is Hiring a Veterinary Receptionist! Do you consider cat hair a fashion accessory and introduce yourself to strangers' dogs? Have you ever forgotten your neighbor's name but know every dog on your block? If so, the team at Lexington-Bedford Veterinary Hospital wants to talk! We’re looking for a friendly, detail-oriented Veterinary Receptionist who loves pets and people alike. If you’re searching for a clinic that values your ideas, prioritizes teamwork, and encourages a healthy life both inside and outside the hospital, you’ll love it here. Why Our Receptionists Love Lexington-Bedford Veterinary Hospital Consistent scheduling that supports real work–life balance A team-first culture that’s positive, supportive, and fun Leadership that listens and values your input Mentorship, collaboration, and room to grow your career Coffee runs, ice cream parties, and regular lunch breaks! The Extras You’ll Actually Feel A clinic culture that celebrates your unique awesomeness Mentoring, support, and opportunities to learn and grow Flexibility that supports self-care and work–life balance A workplace that values joy, laughter, and genuine appreciation Join Our Team! Like what you’ve read? Ready to be appreciated for the incredible veterinary receptionist you are? Apply today, and let’s do this thing! Diversity, equity, and inclusion are core values at Lexington-Bedford Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Requirements
- Empathy, patience, and a positive “cattitude”
- Excellent communication and organization skills
- A passion for pets, their people, and great service
- Reliability and professionalism in a busy environment
- A love of teamwork, learning, and celebrating wins
Responsibilities
- Welcome clients and their pets with warmth and professionalism
- Answer and route phone calls promptly and accurately
- Schedule appointments, surgeries, and follow-up visits
- Maintain accurate client and patient records in the practice management software
- Process payments and balance the cash drawer daily
- Communicate clearly with veterinarians and technicians to ensure smooth patient flow
- Handle prescription refill requests and relay accurate information
- Educate clients on preventive care, products, and services when appropriate
- Assist in managing the lobby environment to keep it calm, clean, and organized
- Support the team with general administrative and clerical tasks as needed
- Celebrate client and team milestones — because life events matter!
- Bring positivity and teamwork to every interaction
Benefits
- Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- 529 Savings Plan
- Referral bonus program
- Wellness Benefits
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Lifestyle Benefits
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
