Veterinary Receptionist - Pensacola, FL

Pine Forest Animal Clinic•Pensacola, FL

About The Position

Pine Forest Animal Clinic is Hiring! Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Pine Forest Animal Clinic is ready to hire an established veterinary receptionist to join our team of compassionate professionals who provide high-quality veterinary care. Pine Forest Animal Clinic is on the hunt for a veterinary receptionist to add to its fantastic team. With all the advantages of an established, well-managed practice and opportunities for personal and professional growth, this may be your time. Ever wonder what it would be like not to work eight days a week? It's hard to imagine, especially during these challenging times in Vet Med, but it's possible! We take the work-life balance and personal well-being seriously.

Requirements

Compassionate communication skills, especially in sensitive or emotional situations
A warm, confident communication style and passion for helping clients and pets
Strong customer service skills with a focus on building long-term client relationships
Experience coordinating appointments, managing schedules, and optimizing clinic flow
Comfort making outbound calls/texts/emails for follow-ups, reminders, and care coordination

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in/out and ensure accurate client and patient information
Collect payments, process invoices, and review estimates with clients

Benefits

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program