About The Position

Medina Veterinary Clinic is hiring a Veterinary Receptionist! Medina Veterinary Clinic is seeking a friendly, dependable full-time receptionist to join our small animal veterinary team in Medina, Ohio. This role is ideal for someone who enjoys working with both people and pets and can thrive in a busy, team-oriented environment. Our Veterinary Receptionists are the warm, organized, problem-solving pros who make every client feel cared for, and every patient visit run smoothly. If you’re looking for more than “just a job” and want a place to grow your career, you’ll love it here.

Requirements

  • Critical thinking, curiosity, and a can-do attitude
  • Reliability and professionalism in a fast-paced setting
  • A love for teamwork, teaching, and being taught
  • Commitment to compassionate medicine and a great client experience

Nice To Haves

  • Avimark experience preferred; we’re transitioning to ezyVet soon (great chance to be a super user!)

Responsibilities

  • Greet clients and their pets in a warm, professional manner
  • Answer multi-line phones, direct calls, and provide basic information
  • Schedule appointments and help manage daily appointment flow
  • Check patients in and out, including processing payments
  • Maintain accurate client and patient records
  • Communicate effectively with veterinarians and technicians to support smooth clinic operations
  • Assist with prescription refill requests and routine client follow-up
  • Keep the reception and waiting areas clean, organized, and welcoming

Benefits

  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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