Veterinary Receptionist

Greenland Veterinary Hospital•Greenland, NH

5d•Onsite

About The Position

Greenland Veterinary Hospital is founded on the motto “Trust Our Family with Your Family!” We are deeply committed to each of our employees and clients and treat them as if they were members of our own family. We don't just promote a 'family-like' culture, we ARE a family. We are one of three locations founded by Dr. Melissa Magnuson. Located in Greenland, New Hampshire, we are an AAHA-accredited, small animal general practice seeing dogs, cats, birds, reptiles, and pocket pets. We provide services varying from wellness and sick appointments, surgical procedures, dentistry, radiology, ultrasounds, companion laser therapy, in-house laboratory diagnostics, and much more. We are searching for an experienced veterinary receptionist who wants to feel valued for the work they do and make a difference in peoples' lives and their pets. We are a fun-loving, busy, well-oiled machine, super organized, peaceful, practice seeking a likeminded teammate. If you are driven to succeed in a position that rewards through building customer connections, you thrive in a busy environment, seek a career where your contributions help strengthen the human-animal bond and you are eager to learn, you may be the team member we are seeking! To learn more about us click here !

Requirements

Experienced Receptionist with a minimum of 1-year veterinary or medical field experience required
Compassionate, Calm, Team Player, Multi-Tasker, and Strong Communicator
Highly organized and possess computer skills
Excellent reading/comprehension/legible writing skills
Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls and emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.