Veterinary Receptionist - New Smyrna Beach Animal Medical Center – New Smyrna Beach, FL
About The Position
At New Smyrna Beach Animal Medical Center, we are dedicated to providing compassionate, high-quality veterinary care for pets and the families who love them. Our team believes in practicing medicine with integrity, teamwork, and a strong commitment to patient advocacy. We are a fast-paced, collaborative clinic where every team member plays an important role in delivering exceptional care. From preventive medicine and diagnostics to urgent care and surgery, our goal is to support the health and well-being of our patients while creating a positive and supportive environment for both clients and staff. We pride ourselves on fostering a culture built on communication, respect, and professional growth. Our team works closely together to ensure pets receive the best possible care while also supporting one another through busy clinic days. We are currently looking for a Veterinary Client Care Specialist to join our team on weekends to help support our growing caseload and ensure pets in our community have access to quality care when they need it most. Front-Of-House Management: Orchestrate daily clinic flow by managing high-volume scheduling, efficient check-ins/outs, and accurate payment processing. Client Advocacy & Triage: Act as the first point of contact to evaluate client concerns, direct inquiries to medical staff, and provide compassionate, discreet emotional support during sensitive medical situations. Clinic Maintenance: Ensure a welcoming, clinical environment while adhering to safety protocols for zoonotic diseases and animal handling. Professional Growth: Committed to continuous improvement through proactive participation in virtual and hands-on clinical training. Weekend Requirement: Saturday and Sunday availability is required for this position, starting at 8:30 am Flexiable weekday avalibility as needed.
Requirements
- A minimum of 1 year of experience in a veterinary front-desk or clinical setting (required).
- A calm, compassionate demeanor with the ability to communicate effectively and work seamlessly within a team.
- Exceptional organizational habits and proficiency with modern computer systems/veterinary software.
- A self-motivated approach and a genuine desire to expand your professional knowledge and skill set.
- Saturday and Sunday availability is required for this position, starting at 8:30 am
Responsibilities
- Orchestrate daily clinic flow by managing high-volume scheduling, efficient check-ins/outs, and accurate payment processing.
- Act as the first point of contact to evaluate client concerns, direct inquiries to medical staff, and provide compassionate, discreet emotional support during sensitive medical situations.
- Ensure a welcoming, clinical environment while adhering to safety protocols for zoonotic diseases and animal handling.
- Committed to continuous improvement through proactive participation in virtual and hands-on clinical training.
Benefits
- Flexible Scheduling
- Comprehensive Benefits (paid vacation/sick time/holidays, health, dental, vision, liability, 401K, life & supplemental insurance, employee assistance program & personal pet care discounts)
- Competitive Compensation
- Paid CE Allowance & Professional Dues if licensed
- Career Development Opportunities
- CVT, RVT, LVT & CVPM Tuition Assistance Programs
- Referral Bonus Program
- Generous pet discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
