Veterinary Receptionist
About The Position
Are you passionate about providing outstanding customer service, love working with animals, and thrive in a fast-paced environment? If so, we are looking for a compassionate and enthusiastic Care Coordinator to join our team. We are revolutionizing the way pets and their parents experience veterinary care, grooming, daycare, and boarding. Our Care Coordinators are the heart of our client experience, ensuring every visit is welcoming, seamless, and supportive. Why You’ll Love Working Here: Be part of a collaborative, pet-focused team that values your input. Enjoy a modern, thoughtfully designed workspace equipped with the latest technology. Grow in your career with a company committed to low-stress handling and pet wellness.
Requirements
- A warm and friendly demeanor with a client-centric mindset.
- Previous customer service experience and strong interpersonal skills.
- Knowledge of basic animal behavior and a passion for pets.
- Exceptional verbal and written communication skills.
- The ability to multitask and remain calm under pressure.
- Proficiency in technology, including phones, computers, and mobile devices.
- Strength and stamina to interact with active pets of all sizes.
- A commitment to cleanliness, collaboration, and adaptability.
- Fear Free and HABRI certification (or a desire to become certified).
- Veterinary Experience Required!
Responsibilities
- Manage client schedules and document pet interactions.
- Provide detailed information about veterinary services, grooming, daycare, boarding, and retail offerings.
- Welcome pets and their parents, ensuring a smooth check-in process.
- Handle calls, answer client inquiries, and resolve concerns professionally.
- Process financial transactions accurately.
- Maintain cleanliness standards and contribute to the upkeep of our welcoming environment.
- Assist in ensuring animals receive proper care, including food, water, and enrichment activities.
Benefits
- Competitive pay and opportunities for advancement.
- Work in a state-of-the-art facility designed with pets, their parents, and our team in mind.
- Flexible scheduling, generous paid time off, and company-paid holiday schedule.
- Team Pet Care Discounts
- Health, Dental, and Vision insurance, 401K retirement savings, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
